Towbin Dodge RAM - Service Center

I was traveling cross country in my new car from Atlanta on 3/2/08 when I noticed I was bit overdue on my oil change. Just for laughs, we went to Towbin since we had seen the dealership featured on A&E. We on 3/2/08 when I noticed I was bit overdue on my oil change. Just for laughs, we went to Towbin since we had seen the dealership featured on A&E. We pulled into the service bay (which was empty of cars by the way). The had the 29 minute guarantee on oil changes and thought it would be nice to snap a few pictures......As I was about to get out of my car, I was stopped by the manager who immediately told me he was not doing anymore oil changes for the rest of the day. Thinking I did not change my clock to the local time, I noticed it was only 9:30 am! I attempted to ask him where else I could go to get my oil changed, he instead cut me off in mid sentence and told me I could back out the way I came in! I was so stunned to be treated so poorly, I did not say a word. After reading other reviews, I now understand. Very sad....I hope Chrysler takes note of this and does something about this and gets their dealership into some mandatory training! More

Josh Towbin is rewarding fraud and thievery in his dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is n dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is not being honored by the own vehicle manufacturer. What kind of scam is this? I do believe now that He is a thief and a crack head. I have heard that he is a heavy user of cocaine and drugs, and now I believe it. Go ahead, buy your vehicle from him and see what type of service you get. You probably wont get any service at all. More

The service Dept is a joke at towbin. I've taken my brand new vehicle down there 3 times since I purchased it in may. Everytime I made an appointment to avoid waiting. But that was a waste of time. On averag new vehicle down there 3 times since I purchased it in may. Everytime I made an appointment to avoid waiting. But that was a waste of time. On average i've had to wait a week to get it back. One week for minor discrepancies, what a joke. And if you think that's bad just wait until you visit the cashier to get your vehicle back. One time they couldn't even find my vehicle. I had to wait 45 min for them to locate it and bring it to me. And did I get an apology. NO!!!!! Towbin needs to get there crap together. The whole place is a circus. Next time I'm going elsewhere, even if I end up paying a little more! More

Visited parts, very friendly, lack of parking places, they have new cars parked in all the handicapped slots, and feel that they do not have to comply with the ADA because they are on private property. S they have new cars parked in all the handicapped slots, and feel that they do not have to comply with the ADA because they are on private property. Salesmen lurk like vultures waiting for you to pull in. Lack of english speaking people hamper sales. 3 times we have had to tell them to move vehicles out of handicapped parking. More