Towbin Dodge RAM - Service Center

They were able to provide excellent customer service. Very helpful and accommodating. Definitely will come back. Very helpful and accommodating. Definitely will come back. More

Great communication. Lawrence followed through, and I would recommend other.i plan to return for service. Lawrence followed through, and I would recommend other.i plan to return for service. More

Floyd was very informative and his communication was outstanding because I’m not really good at emails so he took the time to text me and asked me any problems that I incur. Please get back to him immed outstanding because I’m not really good at emails so he took the time to text me and asked me any problems that I incur. Please get back to him immediately. More

Service department was awesome in and out, no problems what so ever . Go to Towbin full all your service needs. what so ever . Go to Towbin full all your service needs. More

Great communication, customer service and on time service. Highly recommend seeing Floyd on next service service. Highly recommend seeing Floyd on next service More

Great communication, customer service and on time service. Highly recommend seeing Floyd on next service service. Highly recommend seeing Floyd on next service More

Adrian Latifeci is an outstanding service rep. Because of him I have trust and confidence in team. He truly cared to take care of my problems and fix it in a timely matter and because of him I r Because of him I have trust and confidence in team. He truly cared to take care of my problems and fix it in a timely matter and because of him I recommend other friends and family this service department. Adrain latifeci took time to walk me through needs and should of recommend service instead rushing me to get it done right away. He understood financial hardships and say when you have flow bring it in. So second time dealing with him he had the paper work and was ready to get the job done 15 mins before my appointment time. I hope he stays with this dealship and gets award for being a awesome person and pride in whar he does. Other then that "warranty department" I wanted to get a new fob. Last time it was a quick change of fobs. This time they said it would take at least 3-6 months to get my warranty approved for my key fob. So I don't know if I recommend the deal 7 year warranty if it's that much of a hassle to get anything warranty through the dealership. Car wash. I don't know of something happened with my drivers side mirror but now the motor to tuck in tje mirror does not engage. So I will have to see if the department can warranty it. More

Towbin Dodge is "A" #1 as far as I am concerned. Great "Truck" great staff and enough can not be said about that Great Staff. The only "Techs." that have touched my 2016 RAM 1500, in the seven year Great "Truck" great staff and enough can not be said about that Great Staff. The only "Techs." that have touched my 2016 RAM 1500, in the seven years that I have owned it. Keep up the great work.. More

Every time I have brought in my Ram truck for service, I have received nothing but exceptional service. They always go above and beyond to ensure my truck is in tip top shape. have received nothing but exceptional service. They always go above and beyond to ensure my truck is in tip top shape. More

The service center at this place is horrible. I’ve had two other bad experiences here with them upselling unnecessary services and was forced to go back there since they had the part for a Ram Fu I’ve had two other bad experiences here with them upselling unnecessary services and was forced to go back there since they had the part for a Ram Fuel pump recall. They have about 20 people standing around in the check in bay and no one helping to get the truck checked in, too busy with their personal conversations. Since I’ve had issues getting the recall done I called FCA myself to book the appointment way in advance. I get there and the service manager stops the SAnfrom competing the check in and tells me he don’t care what FCA booked and that the parts he has are for his book of customers. He was rude, condescending, and could care less. Offered no solution. If I were you I would run away from this dealer at all costs. Desert 215 needed up having the part and took care of me right away. More