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Town East Ford - Service Center

Mesquite, TX

4.6
229 Reviews

229 Reviews of Town East Ford - Service Center

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March 09, 2024

Friendly and knowledgeable service. He took his time, and helped me understand what the problem was with my vehicle. Keeping me informed all the way through the repairs. More

by KITTTUFFYROCKERMAX57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
March 09, 2024

Miss Breakfiel was nice, and she released me less in one hour. Usually, they take a long time for oil change. Thanks. More

by NIKITASOLIS
Recommend Dealer
Yes
Employees Worked With
Patricia Breakfield, Patricia Breakfield
March 08, 2024

My light came back on within 5 minutes of picking up my car. Vehicle was not repaired. More

by wlopez615
Recommend Dealer
No
Employees Worked With
Alberto
Mar 13, 2024 -

Town East Ford responded

Hi there, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your vehicle. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford to discuss this further. We appreciate your understanding and hope to make things right.

March 07, 2024

They are always professional and courtesy toward me and always do there work In a timely fashion. More

by ROMANMARTINEZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim artrip
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 06, 2024

On time and was accurate about time to get the job done On time performance More

by abey.john7
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Estoy muy satisfecho con la atencion asia a mi como cliente y excelente trabajo en mi vehiculo More

by MAICO.5HOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul cruz (2983) excelente trabajo
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Great service all of the time. Meets our Ford truck care needs. Will return when appropriate. More

by roblin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Breakfield
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Service writer David was bomb. com. the service itself ended up being a recall and the technicians crushed it and got the car in and out quickly. The receptionist was the only part More

by cscottfleming
Recommend Dealer
Yes
Employees Worked With
David
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 04, 2024

Everything was great he keep me informed every step of the way Every time I called to check on my car if he was not available he always called back he had my car ready in a timely manner More

by MSSDESSIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Robles he was excellent every time I work with him
Mar 04, 2024 -

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 04, 2024

The service department always treats me and my vehicles concerns with value. I would highly recommend Town East Ford. More

by Robles505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Robles
Mar 04, 2024 -

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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