Town North Mazda

WARNING: Do not come here because the sales managers do not treat paying customers with dignity and respect. This location altered our newly purchased vehicle without consent, and caused more damage in the not treat paying customers with dignity and respect. This location altered our newly purchased vehicle without consent, and caused more damage in the process. In response, Mr. Will Miller has personally guaranteed retaliation against any complaints but we will not be deterred by intimidation, threats, or his other fraudulent tactics. We will not cease until the individuals that caused the incident on December 26, 2023, from 11:30 a.m. to 1:30 p.m., accept full responsibility for their actions. An investigation needs to be conducted on the managerial team to ensure consumer protection. To future customers: please do your own research, and verify the legitimacy of their “5 star reviews.” To my fellow service members: the sales managers’ mentality towards veterans is from the 1970s Vietnam War era, because they did not hesitate with verbal threats based on my service status. I would rather deal with the VA repeatedly than to conduct business here. Save your money and find a dealership that will still value its customers after purchase. Ultimately, the sales managers here treated us unprofessionally, unethically, and unlawfully. More

Great service. Have never had them pressure me into getting extra services. Always address my questions. Have never had them pressure me into getting extra services. Always address my questions. More

Customer focused, they don't pressure you to buy and make buying a car an enjoyable experience. buying a car an enjoyable experience. More

Great staff, beautiful facilities timely appointments. Fair prices, good follow with their customers. Friendly sales staff. Fair prices, good follow with their customers. Friendly sales staff. More

Great service! my service guy went over and beyond in taking care of my car needs . Thank you Victor for being a great guy. my service guy went over and beyond in taking care of my car needs . Thank you Victor for being a great guy. More

Victor and the service team have taken good care of me and my multiple Mazdas over the course of many years. I expect I'll keep coming back for many more years to come. and my multiple Mazdas over the course of many years. I expect I'll keep coming back for many more years to come. More

Staff were professional, helpful and know their products! I appreciated the straight forward pricing information. I appreciated the straight forward pricing information. More

Great and fast service. The wait time was under 45 minutes. I really liked the updates via text and email. The video of my car from the service e area and walk-around with co The wait time was under 45 minutes. I really liked the updates via text and email. The video of my car from the service e area and walk-around with comments was great. Thank You Victor and all other staff for making my service appointment easy and great value. More

My service experiences always made incredible by Victor Bernal. He is the reason that I use Town North Mazda as my service group. I live in Little Elm Drive all the way here to use this group. Every video Bernal. He is the reason that I use Town North Mazda as my service group. I live in Little Elm Drive all the way here to use this group. Every video from the mechanics group has also been amazing and informative and makes me feel like I understand what’s going on. More

I experienced polite, friendly, professional customer service. There is a pleasant waiting area. Satisfied with my service. service. There is a pleasant waiting area. Satisfied with my service. More