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Town and Country Ford

Charlotte, NC

Overview
Reviews
Vehicles
4.9
327 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 327 reviews

August 12, 2025

Best Ford dealership by far in the Charlotte area. From Service to Sales they are always willing to help make your experience better. Suat In management to Carl in sales and Bill in Service this g More

by Brandmypal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Went in for recall on 2024 expedition left with brand new 25 expedition. Carl R in sales, Bill W in service and Suat in Management
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Aug 12, 2025 -

Town and Country Ford responded

We are so happy to hear about your positive experience! Your feedback means the world to us.

August 09, 2025

Very welcoming and laid back. Great experience with Thomas, knowledgeable and test drove five different models with no rush. Awesome cafe on site. More

by ijenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Good
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Aug 12, 2025 -

Town and Country Ford responded

We are delighted to know you had a great experience with us. Thank you for your support and trust!

August 09, 2025

Great service, very timely and responsive. Easy in and out process for purchasing my new truck More

by Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Hodgson
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Aug 12, 2025 -

Town and Country Ford responded

We are so happy to hear about your positive experience! Your feedback means the world to us.

May 31, 2025

Taylor did a great job. It was a pleasure working with him. He was polite and very knowledgeable. Thanks again Taylor More

by jwm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ludwig, Adam Halaszynski
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Jun 02, 2025 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 11, 2025

Carl was a gentleman. Everyone I dealt with great. I would highly recommend the dealership to friends and family. More

by sguardino16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl
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May 14, 2025 -

Town and Country Ford responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 01, 2025

Garrett and Lane both were great to deal with, quick and easy. Would do business again for sure! More

by seth.eudy1015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett H, Lane
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May 08, 2025 -

Town and Country Ford responded

Seth, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

have dealt with Rene many times, always to a satisfactory conclusion. I like the Ford product and Rene is a super nice guy. More

by benny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Schf
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Apr 24, 2025 -

Town and Country Ford responded

Benny, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 19, 2025

Everybody was really acknowledging, shook our hands when we came in, thank us for the business. The whole process didn't take long everything was smooth, whatever was promised was delivered ...extremely hap More

by Ogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Trey.
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Apr 22, 2025 -

Town and Country Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2025

Super customer service and not the regular dealership drama. Very much client oriented service and loved the fact that everything was done over txt msg and email and just to go there to pickup the car More

by satishpise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle and Kyler and Garette
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Apr 22, 2025 -

Town and Country Ford responded

Hi, thank you for taking the time to leave a review for us at Town and Country Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 19, 2025

We had a wonderful experience for our daughter’s 26th birthday. Everyone very knowledgeable, helpful and friendly More

by lhcregger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vince
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Apr 22, 2025 -

Town and Country Ford responded

Hi, thank you for taking the time to leave a review for us at Town and Country Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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