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Town and Country Ford

Charlotte, NC

Overview
Reviews
Vehicles
4.9
323 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 323 reviews

December 23, 2022

Excellent service and my advisor was so helpful! I got in and out quickly. Thank you! More

by brunsondeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
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Dec 28, 2022 -

Town and Country Ford responded

Brunson, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

November 28, 2022

I never have a problem when I have my truck serviced. Also the people are very helpful. More

by Johncosbycarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 29, 2022 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

November 23, 2022

thanks a lot this dealership for excellent service. especially to Suat Kokcinar. Love you guys !already purchase 3 trucks from them. highly recommended dealership More

by Basqal Trucking inc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suat Kokcinar
Report | Print
Nov 28, 2022 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have an amazing day!

November 10, 2022

My springs with Town And Country Ford was magnificent I enjoyed the time it took to explain what was wrong with my car and what they could do to fix it and any parts needed they ordered they ensure that I More

by earldrogers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was your service manager and he called me and let me know who what’s going on when he would get my car if I had no problem so I could call him outstanding
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Nov 13, 2022 -

Town and Country Ford responded

Hi Earl, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 27, 2022

Bill always does an excellent work. Unfortunately, my 15% discount did not show up in the final bill. More

by markjoyce81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Report | Print
Oct 31, 2022 -

Town and Country Ford responded

Mark, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2022

The salesmen I worked with were professional, courteous, and very personable. I’m very happy with my purchase I will work with them again in the future. More

by Cgore001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Que, Adam, Kyler
Report | Print
Oct 06, 2022 -

Town and Country Ford responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2022

Made the car buying experience enjoyable. Professional and courteous staff. This was an on site purchase, so the other questions below are irrelevant for this purchase. If you want more ef More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Stuart and his sales manager
Report | Print
Sep 27, 2022 -

Town and Country Ford responded

Ken, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

September 16, 2022

I have used town&country for 24 years and not been disappointed. Bill Worthington is the best service advisor. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Report | Print
Sep 20, 2022 -

Town and Country Ford responded

We look forward to your next visit! Take care! Doug, thank you for your kind words and this wonderful review!

September 05, 2022

I went looking at a new F150 i seen an old friend there and we both bought new trucks. It was a pleasure for both of us. More

by dltile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
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Sep 07, 2022 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 20, 2022

Very clean and modern. Friendly staff. The diner is excellent to get a bite to eat while you wait. More

by landrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Ralston
Report | Print
Aug 24, 2022 -

Town and Country Ford responded

Thank you so much for your positive comments about Town and Country Ford! We are always more than happy to assist you if anything else comes up. Take care!

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