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Town and Country Ford

Charlotte, NC

4.9
338 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 338 reviews

February 23, 2022

Shannon was outstanding on keeping me up to date about my vehicle during the whole process by email correspondence and when I picked my vehicle up, Bryan came out and walked me through everything that was f More

by Laniries30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon and Bryan
Feb 25, 2022 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2022

The whole team at Town and Country Ford made the process of ordering my vehicle to the delivery of my vehicle effortlessly. Thank you. More

by anna.mcmurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Suat, Karen
Feb 12, 2022 -

Town and Country Ford responded

Anna, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2022

Woke up and realized I had an issue with a switch on my car that was draining the battery dead overnight. We called Town and Country, explain the situation with the car and our need for that vehicle. They More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 06, 2022 -

Town and Country Ford responded

Scott, we are so happy to read such a great review about Town and Country Ford! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope to see you soon!

January 11, 2022

On time, staff very friendly. Well organized . The dealership was very clean. I was in and out in no time. Thank you. More

by labenton2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was very nice.
Jan 13, 2022 -

Town and Country Ford responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2021

Shannon, Bryan and the team had a great attitude working hard to deliver my repaired F-150 in a supply chained challenged world. Truck was repaired perfectly! More

by scott p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shann0n, Bryan
Dec 21, 2021 -

Town and Country Ford responded

Scott P, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2021

Thankful Town and Country had the vehicle I was looking for. The sales team made the purchase experience quick and easy. They really know how to get it done. More

by aandujar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Littlefield
Dec 14, 2021 -

Town and Country Ford responded

Hi Aandujar, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

The staff was friendly, knowledgeable, considerate, patient, and actively listened to what I wanted. My personal sales man Chris model is, Do not judge! He did an excellent job representing Town and C More

by Mildrewstrucking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 11, 2021 -

Town and Country Ford responded

Mildrewstrucking, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2021

They were were great got my car looking brand new again and were great with communicating! More

by Alex Cesare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon and Bryan
Dec 08, 2021 -

Town and Country Ford responded

Hi Alex Cesare, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 02, 2021

Really enjoyed our experience! Carl was amazing and very knowledgeable about the vehicle and the process was seamless. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Dec 05, 2021 -

Town and Country Ford responded

Hi Brad, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 17, 2021

No pressure ever, professionally friendly and through. But, my last service appt my car was not washed off like in the past More

by Marypat.hrdlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
Nov 19, 2021 -

Town and Country Ford responded

Marypat.hrdlick, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. We hope to see you soon!

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