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Town and Country Ford

Charlotte, NC

Overview
Reviews
Vehicles
4.9
338 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 338 reviews

November 01, 2021

Extremely satisfied with this dealership! Will definitely use them everytime my mustang needs serviced. Great job! More

by kaywattsb
Recommend Dealer
Yes
Employees Worked With
Did not get named
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Nov 03, 2021 -

Town and Country Ford responded

Hi Kaywattsb! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 29, 2021

Very professional staff and knowledgeable . Always willing to help and explain things. Several staff members were involved and very helpful. Very satisfied with the experience. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
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Nov 03, 2021 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2021

Very accommodating and friendly staff. Michael was easy to work with, not pressuring along the way and patient during the process. Highly recommend. More

by Nholgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vince
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Oct 30, 2021 -

Town and Country Ford responded

Nholgs, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2021

Great dealership and the best sales person with Kent who was always was on the ball. More

by Chip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Kent. It was an excellent experience.
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Oct 27, 2021 -

Town and Country Ford responded

Chip, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 18, 2021

I received very satisfactory service with good and timely responses to my questions and would recommend. More

by Jlswatling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
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Oct 20, 2021 -

Town and Country Ford responded

Hi Jlswatling! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2021

Excellent Communication along with timely turnaround, Town and Country service department is always reliable and consistent More

by gfoxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
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Sep 30, 2021 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

I am very happy with the service I received, the staff in service was great. More

by kristinanetzel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mcphearson
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Sep 28, 2021 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2021

Wonderful, supportive staff! Dion and Adam were unusually helpful and without the usual “used car salesman” attitude. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion and adam
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Sep 21, 2021 -

Town and Country Ford responded

Chuck, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2021

Folks were prompt and efficient in explaining the features of the King Ranch F150 diesel truck. Deal closed within an hour in the AM and picked up the vehicle in the afternoon. More

by teamadventures01
Recommend Dealer
Yes
Employees Worked With
Trey & Natalie
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Sep 11, 2021 -

Town and Country Ford responded

Hi Teamadventures01, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 02, 2021

They were excellent they kept me updated on the repairs e my car they sented me emails I don't have anything bad to say they were good if I'm ever in that situation again town and country would be thy one th More

by angeliamintz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen stokes
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Sep 03, 2021 -

Town and Country Ford responded

Angeliamintz25, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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