Town and Country Ford
Charlotte, NC
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Really great service and friendly staff. They all made the buying process smooth and were helpful with any questions I had. Jay, was especially great helping me with the paper work and showing my the car. the buying process smooth and were helpful with any questions I had. Jay, was especially great helping me with the paper work and showing my the car. More
All dealership members worked well together to make sure my questions were answered, my needs were met and my shopping experience was as enjoyable as possible. After visiting the dealership on several occas my questions were answered, my needs were met and my shopping experience was as enjoyable as possible. After visiting the dealership on several occassions, my sales representatives always cheerfully greeted me each time I returned. At no time did I feel pressured when looking at vehicles or making my purchase. Dealership staff really went the "extra mile" to assist me in selecting the vehicle I wanted, selecting the vehicle that fit my needs, while selecting a vehicle I could afford. More
I had to take my vehicle in for unscheduled repairs. As usual my service advisor Bill was absolutely great. My vehicle was repaired promptly and I was provided a loaner vehicle while mine was in for repai usual my service advisor Bill was absolutely great. My vehicle was repaired promptly and I was provided a loaner vehicle while mine was in for repairs. I highly recommend this dealership anyone in the market for a new car this is the second vehicle I have bought from this dealership, they are the absolute best More
Excellent car buying experience with this dealership. Friendly staff and very knowledgeable sales staff. Best inventory selection for the model vehicle I was looking for. Competitive financing rates and Friendly staff and very knowledgeable sales staff. Best inventory selection for the model vehicle I was looking for. Competitive financing rates and fair value for trade. More
Thank you for your good service. Ford company is a great company, I will continue to support and wish the Ford company produce more excellent products and great price. company, I will continue to support and wish the Ford company produce more excellent products and great price. More
A routine oil change and tire rotation. They kept me updated and provided service updates via texts and answered my questions as well in a timely manner. Also, washed my car. Very pleased, as always. updated and provided service updates via texts and answered my questions as well in a timely manner. Also, washed my car. Very pleased, as always. More
The advisor asked all the questions, really felt like they cared. Measure the tread depth of my tires also! Follow up with phone call and text message. All was done in a timely manner, they cared. Measure the tread depth of my tires also! Follow up with phone call and text message. All was done in a timely manner, More
Town and Country completed my service promptly and the staff was very courteous and friendly. The waiting area was very clean. They have taken necessary steps for Covid. staff was very courteous and friendly. The waiting area was very clean. They have taken necessary steps for Covid. More
I had my car at another well known shop and they couldn’t diagnose my DTC (Trouble Codes). I went to Town & Country Ford on Independence Blvd. and spoke with service writer Bill Worthington. He said he was c diagnose my DTC (Trouble Codes). I went to Town & Country Ford on Independence Blvd. and spoke with service writer Bill Worthington. He said he was confident that his top Mustang Tech. (Tim Richardson) could diagnose and repair in short order. 30 minutes after pulling my car not the shop, Bill contacted me in the waiting room and presented me with the damaged / defective part. 45 minutes later, I was paying my repair bill and driving home with no codes in the computer. I’m very happy with the repair. Thank you Tim Richardson and Bill Worthington. More
This was the easiest experience I've ever had buying a new vehicle. The salesman was informative about the entire process without being "pushy" or overbearing. When we took delivery, he went over everyt new vehicle. The salesman was informative about the entire process without being "pushy" or overbearing. When we took delivery, he went over everything....including windshield wipers! I will definitely consider buying here again in the future. More



