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Town and Country Ford
Charlotte, NC
338 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 338 reviews
October 27, 2020
Could not be happier with the buying experience. Carl was extremely helpful throughout the process. Very knowledgeable in the F150 product, as well as the best financing options. If he did not know the answe extremely helpful throughout the process. Very knowledgeable in the F150 product, as well as the best financing options. If he did not know the answer, he didn’t just tell me what I wanted to hear, he found the correct answer. Will definitely use Town and Country when it is time to replace the mustang, as I rarely give five star ratings More
by Bill
Employees Worked With
Carl Ralston
October 12, 2020
They are the reason we bought another CMax--the service. They've gone out of their way for me and added services but with no added charge. Much better than the average city dealership that is simply a pup They've gone out of their way for me and added services but with no added charge. Much better than the average city dealership that is simply a puppy mill for cars. Never a hassle with these guys! More
by rickfineout
Employees Worked With
John Lomanzo, Bob Reeke, more...
October 12, 2020
I had the pleasure of dealing through Suat who was extremely helpful and knowledgable. Karen in Sales Administration was also great to work with. Definitely good people. extremely helpful and knowledgable. Karen in Sales Administration was also great to work with. Definitely good people. More
by dramsey46
Employees Worked With
Suat Kokcinar, Karen Robertson
September 25, 2020
listened to explanation of the issue, kept me advised of status and called when completed. Checkout cashier was pleasant. Car was delivered to me with a freshly washed exterior. status and called when completed. Checkout cashier was pleasant. Car was delivered to me with a freshly washed exterior. More
by Edge Driver
Employees Worked With
Johnathan
September 20, 2020
It’s simple; Mike made my experience smooth and convenient! Thanks Mike!!!! I am writing additional words here only because there is a 25 word requirement. convenient! Thanks Mike!!!! I am writing additional words here only because there is a 25 word requirement. More
by Maxie
Employees Worked With
Mike
September 15, 2020
The service writers are great. appts are reasonable. I have had my cars serviced there for years. I also like the resteraunt. I wish I could get a manicure while i was ther. Oh well! have had my cars serviced there for years. I also like the resteraunt. I wish I could get a manicure while i was ther. Oh well! More
by gkunde
Employees Worked With
mike
September 03, 2020
Service advisor was knowledgeable and understanding. Performed maintenance under warranty as expected. I always use Town and Country for all of my maintenance and have never been disappointed. Performed maintenance under warranty as expected. I always use Town and Country for all of my maintenance and have never been disappointed. More
by bbalay
Employees Worked With
Jacob
September 01, 2020
Everyone was so professional, patient, and courteous. I was very pleased with all aspects of the car buying experience!! I would certainly recommend Town & Country Ford to anyone desiring to purchase a new was very pleased with all aspects of the car buying experience!! I would certainly recommend Town & Country Ford to anyone desiring to purchase a new or used vehicle! More
by Joanie
Employees Worked With
Carl Ralston, Karen Robertson (emails), a couple more whose names escape me (sorry)
August 31, 2020
Great service friendly staff was very helpful with my truck. They had to fix the turbo that was a defect.took time to order all parts, but I was happy with the service. truck. They had to fix the turbo that was a defect.took time to order all parts, but I was happy with the service. More
by Chillwill1965
Employees Worked With
NA
