Town and Country Ford
Charlotte, NC
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After two weeks of searching for a car for my wife, Hugh Johnson Jr. was there to answer all of my questions. My family and I were caught in Hurricane Isaias which totaled our brand New Tahoe and we were wi Johnson Jr. was there to answer all of my questions. My family and I were caught in Hurricane Isaias which totaled our brand New Tahoe and we were without a vehicle. Hugh took us through three different vehicles before we settled on the Expedition Max that we chose to purchase. His patience, thoughtfulness, and commitment to our buying decision is why we bought the car from Town and Country. Thank you Hugh for a great experience. If you are looking at a new car, I highly recommend Hugh Johnson Jr. More
VERY GOOD The team is very fast in getting the job done, I've never had issues with the quality of the job either. The communication with the customer is also The team is very fast in getting the job done, I've never had issues with the quality of the job either. The communication with the customer is also very good. More
We found the exact car we were looking for online and it was at this dealership. Drove almost 3 hours to get here to see the car and bought it after they had closed for the day. They picked us up from the t was at this dealership. Drove almost 3 hours to get here to see the car and bought it after they had closed for the day. They picked us up from the train station the next day to finalize the sale and were very accommodating. They even have a restaurant in the dealership! All of our questions were answered thoroughly and after we had been shopping around everywhere, we know we got a great deal on this brand new mustang at this location. If you want a mustang, ask for Carl! More
Quick service Always very friendly and courteous. The truck was serviced quicker than I expected for a 20K service and state emissions test. Place is always clean Always very friendly and courteous. The truck was serviced quicker than I expected for a 20K service and state emissions test. Place is always clean and well kept. Would be a nice touch if they did an outside clean, even a quick wash, as part of it. More
Great service Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. More
Great Experience buying my new Ford Ranger. I had an excellent experience buying my 2020 Ford Ranger from this dealership. I had a crazy act of nature destroy my old vehicle earlier in the week I had an excellent experience buying my 2020 Ford Ranger from this dealership. I had a crazy act of nature destroy my old vehicle earlier in the week and I really needed to be able to come by after work and get in and out as quickly as possible with the exact Ford Ranger Model/Color/Style I had found online in stock at this dealership and when I arrived at the dealership the exact truck I had found online was already sitting right in front of dealership ready for me to test drive which was great. The two guys that helped me through the purchase were helpful, prompt, and straight-forward which I like. More
ALWAYS professional, considerate and accommodating, ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! More
Very helpful, answered all my questions and stared me in the right direction. Overall a great experience, very satisfied with my purchase of my Ford Transit the right direction. Overall a great experience, very satisfied with my purchase of my Ford Transit More
Excellent Customer Service The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and he The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and helpful. More
This is my fourth car purchase from town and country Ford. I have always been satisfied with the service and quality. Renee was very knowledgeable and made the experience fun and easy! Ford. I have always been satisfied with the service and quality. Renee was very knowledgeable and made the experience fun and easy! More



