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Town and Country Ford

Charlotte, NC

4.9
338 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 338 reviews

August 17, 2020

After two weeks of searching for a car for my wife, Hugh Johnson Jr. was there to answer all of my questions. My family and I were caught in Hurricane Isaias which totaled our brand New Tahoe and we were wi More

by matthew.wilson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Johnson JR
Aug 19, 2020 -

Town and Country Ford responded

Hi Matthew, thank you for the kind words. We are still sorry to hear about your Tahoe, but we are glad Hugh was able to help you find your new vehicle. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

Aug 19, 2020 -

Town and Country Ford responded

Hi Matthew, thank you for the kind words. We are still sorry to hear about your Tahoe, but we are glad Hugh was able to help you find your new vehicle. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

August 13, 2020

VERY GOOD The team is very fast in getting the job done, I've never had issues with the quality of the job either. The communication with the customer is also More

by rospetto85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McPherson
Aug 19, 2020 -

Town and Country Ford responded

Hi Rospetto85, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2020

We found the exact car we were looking for online and it was at this dealership. Drove almost 3 hours to get here to see the car and bought it after they had closed for the day. They picked us up from the t More

by Dustin N
Recommend Dealer
Yes
Employees Worked With
Carl, Swat
Aug 19, 2020 -

Town and Country Ford responded

Dustin N, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to reach out. Have an awesome day!

July 30, 2020

Quick service Always very friendly and courteous. The truck was serviced quicker than I expected for a 20K service and state emissions test. Place is always clean More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McPhearson
Aug 05, 2020 -

Town and Country Ford responded

Brian, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Town and Country Ford

July 30, 2020

Great service Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. More

by rosagil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 05, 2020 -

Town and Country Ford responded

Thank you for letting us know how we did. We will use your comments to ensure that this doesn't happen in the future. We do hope we can be of assistance in the future. Take care!

July 28, 2020

Great Experience buying my new Ford Ranger. I had an excellent experience buying my 2020 Ford Ranger from this dealership. I had a crazy act of nature destroy my old vehicle earlier in the week More

by Stephen.Hathcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams , Also a guy named Adam helped some
Jul 29, 2020 -

Town and Country Ford responded

Stephen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2020

ALWAYS professional, considerate and accommodating, ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! More

by Marypat.hrdlick
Recommend Dealer
Yes
Employees Worked With
Sorry cannot remember
Jul 29, 2020 -

Town and Country Ford responded

Marypat.hrdlick, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Town and Country Ford

July 04, 2020

Very helpful, answered all my questions and stared me in the right direction. Overall a great experience, very satisfied with my purchase of my Ford Transit More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Trisha Outen
Jul 06, 2020 -

Town and Country Ford responded

Hi Thomas! We're so happy we were able to help you out! We look forward to your next visit! Take care!

June 23, 2020

Excellent Customer Service The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and he More

by YankeesFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Lomenzo, Mike McPherson
Jun 25, 2020 -

Town and Country Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2020

This is my fourth car purchase from town and country Ford. I have always been satisfied with the service and quality. Renee was very knowledgeable and made the experience fun and easy! More

by J Mckoy
Recommend Dealer
Yes
Employees Worked With
Rene P Schoepflin
Jun 18, 2020 -

Town and Country Ford responded

J Mckoy, we are glad we could help! We look forward to your next visit! Take care!

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