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Town and Country Ford
Charlotte, NC
338 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 338 reviews
August 08, 2018
Great experience, friendly people Easy people to deal with, friendly and knowledgeable . My salesman was Tyler, he was a super nice guy and made our experience at town and country grea Easy people to deal with, friendly and knowledgeable . My salesman was Tyler, he was a super nice guy and made our experience at town and country great More
by Jtruck76
Employees Worked With
Tyler
August 08, 2018
BEST DEALERSHIP EXPERIENCE Town and Country Ford is one of the best dealerships we have been to. So nice, and they listen to what you want and don't make you feel bad. Our sales Town and Country Ford is one of the best dealerships we have been to. So nice, and they listen to what you want and don't make you feel bad. Our salesman explained everything in full detail and helped us understand everything and he did it in such a compassionate way. We are so happy with our purchase More
by missy
Employees Worked With
ERNEST POWELL
August 03, 2018
Great experience Rene assisted us in the purchase of our 2018 Fusion. He was knowledgeable, friendly, and we would definitely recommend him! Thank you Town and Country Rene assisted us in the purchase of our 2018 Fusion. He was knowledgeable, friendly, and we would definitely recommend him! Thank you Town and Country Ford! More
by Happy Buyer
Employees Worked With
Rene Schoepllin
July 13, 2018
Great Car Buying Experience Absolutely the best car buying experience I've ever had. We all know what a dreaded and difficult thing it is, to car shop. But from the minute I wa Absolutely the best car buying experience I've ever had. We all know what a dreaded and difficult thing it is, to car shop. But from the minute I walked in and met Daniel Rivera, it was easy, comfortable and encouraging. I felt NO pressure and felt completely comfortable, taking my time to make a decision. Daniel is smart, kind and very on-point with good customer service. I later met Suat, who helped with the price and financing. He was very sweet and easy to negotiate with. Then, came Peyton Byrd, who was sharp, professional, yet easy to communicate with and helped close the process with simplicity. Karen was the person who helped with the final paperwork. She was fast, efficient and very nice. Then, the cherry on top was that Daniel had the car detailed for me and he personally delivered it to me the next day. Bruton Smith started this dealership about 40 years ago. He can be proud, what it has become. I will shop there again and I highly recommend it. More
by aparker72965
Employees Worked With
Daniel Rivera, Suat K., Peyton Byrd, Karen ?
July 04, 2018
Great experience Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealershi Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealership to friends and family More
by dcdisalvo
Employees Worked With
Kent Mason
June 20, 2018
Relaxed buying environment with top of the line salesmen Large selection and good quality employees that will provide information and time to make sure you're buying the right vehicle. Didn't push toward the Large selection and good quality employees that will provide information and time to make sure you're buying the right vehicle. Didn't push toward the highest priced vehicles but rather the best fit. Awesome. More
by Jelwood
Employees Worked With
Dion Powell
June 19, 2018
Fantastic Staff I found that everyone is willing to help and your satisfaction is foremost. My salesman was very knowledgeable regarding the ford family vehicles, po I found that everyone is willing to help and your satisfaction is foremost. My salesman was very knowledgeable regarding the ford family vehicles, policies, and benefits available to the customer. More
by Doug
Employees Worked With
Mike Williams
June 01, 2018
Great experience From the moment we walked in we felt important. They knew we were coming in to look at a specific car and everything was ready for us. Everyone ther From the moment we walked in we felt important. They knew we were coming in to look at a specific car and everything was ready for us. Everyone there was very friendly all in all a great experience. More
by Jmalvarado
Employees Worked With
Jay
May 15, 2018
Very thorough. Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals. Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals. More
by cchafin
Employees Worked With
Adam Halaszynski
May 02, 2018
Unexpected Surprise I went in to have my 2012 Escape inspected and new tires installed. While I waited, I went in and looked around at the cars on display. I even sat i I went in to have my 2012 Escape inspected and new tires installed. While I waited, I went in and looked around at the cars on display. I even sat in a 2018 Escape. I was curious about the 2018 models and how they would be to see out of. I was impressed, but what stuck in my mind was that the new model cost less than the used 2012 I purchased 4 years ago. So I went to talk to someone and the next thing I know, I am test driving a 2018 model and discussing options. Before I left, I bought a new 2018 Escape model with 11 miles on it. The paperwork was simple, Ford took care of everything, arranging the details, trade in, etc. Seamless process. More
by Joyful
Employees Worked With
Jay Eldarini and Swat
