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Town and Country Ford

Charlotte, NC

4.9
323 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 323 reviews

June 16, 2014

I was treated like royalty! Some of the most wonderful people I've ever dealt with buying a car! This would be the only place I'll ever go! I recommend town and Country on the hi More

by deea55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
derrick young
July 03, 2013

Made several phone calls to dealership for new Explorer. Originally worked with very nice new salesman (Mike); however, next day, he was no longer with dealership. After that, I received poor customer servi More

by Melissa003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renee, Adam & Keith
Jul 11, 2013 -

Town and Country Ford responded

Hi Melissa, We apologize you had a negative experience in your pursuit of a new vehicle at our dealership. The situation you have described is not in line with our high expectations for customer service. Please feel free to contact Rachel Miller at 704-532-3227 to discuss this matter more in-depth. Thank you.

October 11, 2012

Bill was great. I loved working with him. He's knowledgeable and does his best to get the best deal possible for customer. It was the 3rd car I bought from him! More

by Bhuh77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill coles
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