Towne Hyundai - Service Center

Avoid this place and buying a Hyundai at all costs due to the class action lawsuit for their engine failing. One of the most unethical service departments out there. My car has been consuming ALL THE ENG the class action lawsuit for their engine failing. One of the most unethical service departments out there. My car has been consuming ALL THE ENGINE OIL ONLY after 700 miles so I brought it in for oil consumption tests. First they overcharged me twice for services but thankfully I had my calls recorded and they contained to ignore my calls and texts. Then Terry refuses services for the car repairs and process to say "Keeping like this or you can take the car elsewhere for service". This was reported to the dealership manager. But then I brought it my car for the second oil consumption test and they refused to top off the oil and the service manager Erine goes on to say "I don't want to speak with him, he is just playing games" the proceeds to assault me by putting his hands on me and pushes me out the door while refusing service. Then they refuse to issue the check for the refund and stating to never come back to this dealership given I have reports them to Corporate for their 4 instances of unethical practices and negligence. More

I stopped in because I had a problem with my GPS system, I spoke with Hunter and not only was he very friendly, professional and personable, he took the time to correct the problem I was having. We moved h I spoke with Hunter and not only was he very friendly, professional and personable, he took the time to correct the problem I was having. We moved here from Florida with a leased vehicle. My lease will be up June and I will be back to this dealership to work with Hunter on either a purchase or a new lease. He is, in my opinion, an exceptional young man More

Mr. Garret at Towne Hyundai in Danville, NJ, provided an exceptional car-buying experience. I am extremely satisfied with my new car, and his attention to customer satisfaction made the process smooth and e exceptional car-buying experience. I am extremely satisfied with my new car, and his attention to customer satisfaction made the process smooth and enjoyable. Highly recommend! More

I came in for regular maintenance around two months ago. To keep things simple, here are some of the problems I experienced: One, I started experiencing uncontrollable vibrations in the front of my vehic To keep things simple, here are some of the problems I experienced: One, I started experiencing uncontrollable vibrations in the front of my vehicle, both from my steering wheel, but also the front of my car. It was so bad that my wife was worried about the safety of our eighteen month old baby while driving with him. Two, I receive an email from the service manager indicating that I should give specific answers to a survey I received, and indicate that no one influenced how I responded to the survey. Three, I replied to the email asking if I could stop by in order to fix the issue. Unfortunately, our schedules didn't align. When I had a free day, I emailed if I could stop by, but no response. As a result, I called the service department asking if I could stop by, but they mentioned that I had to schedule weeks out. Four, they tend to put a sticker for maintenance after three thousand miles. I believe that is a bit too frequent. In general, the issues that arose after maintenance were not addressed in a timely fashion, necessitating tire replacement at around twenty four thousand miles. I have talked to multiple mechanics, who each told me it's usually fourty thousand to sixty thousand miles. The service manager even indicated over seventy thousand miles at times. They gave me a list of prices for the cost of tire replacements, but I will most likely be going to another location. Overall, I would not recommend Towne Hyundai for service. More

Servicing your vehicles by the experienced and reliable team at towne hyundai of denville new jersey is vital for the performance, life expectancy of your vehicle as well as the priceless peace of mind of team at towne hyundai of denville new jersey is vital for the performance, life expectancy of your vehicle as well as the priceless peace of mind of knowing you can definitely depend and rest assured your vehicles health is in good hands. Amanda and Terry always makes sure your service visit is property and timely addressed every time you bring your vehicle to the towne hyundai service center of denville. My vehicles are not just service by the experts and reliable team at towne hyundai service center of denville new jersey but it gives me peace of mind knowing that the health and well-being of my vehicles is in good hands every time. Thank you so much for making my vehicles healthy and well maintained every time. I highly recommend towne hyundai service center of denville new jersey, because the health of your vehicle is as important as your own health. Greatly appreciated... More

Great experience. My service writers name says it all, Courtney Best is the best. She goes above and beyond to provide exceptional service. My service writers name says it all, Courtney Best is the best. She goes above and beyond to provide exceptional service. More

Recently had my car serviced. I dealt with Courtney and the customer service was exceptional. Overall, my experience with Towne Hyundai Service was outstanding. I dealt with Courtney and the customer service was exceptional. Overall, my experience with Towne Hyundai Service was outstanding. More

I repeat, never buy a car from this dealership so far, I advise my mother who was about to, and I went to a different dealership due to the negligence of their scheduling of services. Our car recently had advise my mother who was about to, and I went to a different dealership due to the negligence of their scheduling of services. Our car recently had a engine issue that unfortunately was unable to drive(covered by warranty ) The part came in on Monday and we did not get the car until Friday(over a week its been there) as the car sat there due to their poor scheduling. This is not the first time that this has happened, do not buy from the dealership! Unprofessional for those that have work and unprofessional on the phone by Courtney in service. More

Cheap cars, terrible service. Purchased brand new Hyundai sonata. Paint has been chipping for the past 5 months. It’s so hard to get in touch with the service department. In the m Purchased brand new Hyundai sonata. Paint has been chipping for the past 5 months. It’s so hard to get in touch with the service department. In the meantime my car paint is peeling off more and more everyday. It’s now starting to rust. They told me I needed to get an estimate from a body shop. I did. And haven’t heard back from them in a month on what to do next. DO NOT RECOMMEND THIS CAR. Going back to Nissan after this. More

Towne Hyundai never fails to do a great job on my car! Great service, great interactions with dealers! My car continues to work well due to your expertise! Thank you! Great service, great interactions with dealers! My car continues to work well due to your expertise! Thank you! More