Towne Hyundai - Service Center

Like being with old friends Been going to Towne Hyundai for years and am always treated like member of the family. Great group of people. Clean, comfortable environment. Exce Been going to Towne Hyundai for years and am always treated like member of the family. Great group of people. Clean, comfortable environment. Excellent service More

Phenomenal service! I had the best experience here for car service. I worked with Mike, who was friendly, very helpful, and went out of the way to make things easy for m I had the best experience here for car service. I worked with Mike, who was friendly, very helpful, and went out of the way to make things easy for me. He also set me up with a shuttle service to allow me to go back to my office while the car was being worked on. I didn't even know about the service, but he was very proactive. Also, they have shown me that they stand behind their service and will do what it takes to make the customer happy. Very satisfied! The other staff members I spoke with were also very kind and helpful. More

EXCELLENT EXPERIENCE! I was worried if my car would be ready before I was off from work . I dropped my car off before my scheduled appointment time with my fingers crossed I was worried if my car would be ready before I was off from work . I dropped my car off before my scheduled appointment time with my fingers crossed . I did express my concerns to the young lady working that morning and she said that she understood and would do her best to accommodate me . My car was ready for me to pick up before my actual scheduled time! :) Thanks to the service department ! More

Quick Help to me when I needed the most! I got a traffic accident on weekend in Union County. Tire went flat. AAA sent emergency help. I tried to get an appointment from any nearby Hyundai de I got a traffic accident on weekend in Union County. Tire went flat. AAA sent emergency help. I tried to get an appointment from any nearby Hyundai dealers ASAP. They all seem reluctant and lazy because of the timing(it's 4 P.M. on Saturday). Finally I called Towne Hyundai and their service advisor John Brock quickly gave me an appointment next Tuesday morning to get a replacement tire. John also quoted the price on the phone. He is very polite and efficient when I need the help most. I truly appreciate their willingness to serve the customers. Finally, my Sonata is fixed. I think this dealership is doing an excellent job in everything. My 7-year-old Sonata also serves us well. I am thinking my next Sonata already...Thank you Towne Hyundai for giving me such a good experience! More

Excellent Service Advice Over The Phone Danielle provided me excellent advice over the phone to reset my stereo system that was not working. Her advice fixed my problem in less than 10 secon Danielle provided me excellent advice over the phone to reset my stereo system that was not working. Her advice fixed my problem in less than 10 seconds. I leased my hyundai Elantra through Wayne Hyundai and their service center gave me a run-around for this problem with a simple solution. I decided to call Towne hyundai and my problem was fixed over the phone avoiding having to visit a service center like Wayne told me I would have to do. But they said they couldn't provide me with a courtesy car until a week later. Danielle fixed my problem and helped me avoid the inconvenience of driving around with no stereo for a week. She was knowledgeable, confident, polite, and friendly and I was happy she answered the phone for me. I didn't have to wait on hold and I didn't have to wait for a solution. She knew what to do immediately and my problem was solved. My lease is up in a month and I am going to visit Towne Hyundai for my new vehicle instead of Wayne Hyundai because of this excellent experience I had. Thank you Danielle and thank you Towne Hyundai for your excellent service and hospitality! More

service Nice people ,my service adivisor I forget her name very good at her job. Great personality, recommended stuff for our car.They really care for your ca Nice people ,my service adivisor I forget her name very good at her job. Great personality, recommended stuff for our car.They really care for your car.Service department looks very nice and comfortable. More

Great Service Experience I came in for routine servicing. The service advisor, John Brock, was welcoming, helpful, provided outstanding customer service, and just did a real I came in for routine servicing. The service advisor, John Brock, was welcoming, helpful, provided outstanding customer service, and just did a really great job. This is why I would never take my car anyplace but Towne Hyundai for servicing. More

unbelievable! I called up at 5:55 at night with an issue with my car. I explained my daughter had to leave by 1:00 pm the next day for an internship in Boston. Spok I called up at 5:55 at night with an issue with my car. I explained my daughter had to leave by 1:00 pm the next day for an internship in Boston. Spoke to Brian & John they had no appointments for a week. When I explained it was an emergency- they had me drop off the car & by 10:00 am the next morning they had it done for me. They did us a huge favor! We truly appreciated their understanding & service! More

Overall Best Dealer around I can't say enough about this dealer overall. They are truly nice people who treat everyone so well. You never feel like a number here! I bought my ca I can't say enough about this dealer overall. They are truly nice people who treat everyone so well. You never feel like a number here! I bought my car here and brought my Mother back to buy hers here too! Because of my crazy schedule, I can't always plan ahead and yesterday I called John to ask about an oil change for today. I will only go here! Of course, John was able to get my car in, greeted me with a smile and made sure that everything I needed was taken care of. I know that I was throwing off their days schedule! But I appreciate their kindness and concern. Never a bad day at Towne! Plus their new look fits these wonderful people! Thanks so much to John and Brian for another great visit! More