Search
Back
Write a review

Towne Mazda

N/A

2 Lifetime Reviews

3531 Southwestern Blvd., Orchard Park, New York 14127 Directions
Sales: (716) 662-6530

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

2 Reviews of Towne Mazda

Sort by Write a review
June 27, 2016

"Seriously dishonest"

- GH

I bought a Mazda 3 touring two years ago from Noel. Loved it. I called Towne from Florida to lease another, by phone this spring, requiring back up camera and navigation. Dealt with Don Marts, this time, since Noel is no longer there. I was told in order to fill my requirements, I would need to move from Sport to Touring, which was fine with me. After picking the car up, having received no explanation about the car, I drove it home. Now found out the navigation was never included that there was no record of my requesting it ( salesman's personal notes). I was told I would have to PURCHASE it. This is NOT a good way to treat a repeat customer. I find it fraudulent and dishonest, to say the least. Safe to say, I am no longer a faithful Towne customer. ** If you have any doubts as per the lack of honesty/integrity of the dealership. simply look at how this review was used out of context on their search page.: What they DID with my review: GH "I bought a Mazda 3 touring two years ago from Noel. Loved it." GH "...I would need to move from Sport to Touring, which was fine with me."

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Don Marts/Jonathan Burgasser Towne Mazda Sales Manager
June 07, 2011

"Went in on Sat. 6/4/11 and picked up my new Mazda CX9 on..."

- mjmphils

Went in on Sat. 6/4/11 and picked up my new Mazda CX9 on Monday morning, 6/6.Everyone from the owner Dan Downing, salesman Jonathan and Barbie in accounting were very helpful in expediting my purchase. Received a good deal from Towne. I returned my lease vehicle from another company to them and received money towards the purchase of my new vehicle in additon to a promotion from Mazda for $500. and 0% for 60 months on the financing. Again, everyone was very professional and knowledgeable of their product. No hard sale or pressure, a very pleasant experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Burgasser
1
1 - 2 of 2 results