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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
130 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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130 Reviews of Toyota Carlsbad Collision Center

October 25, 2026

Justin and his crew did a great job getting my truck repainted. They kept me updated on progress and made the process easy, from rental through pick up. More

by e.miller.217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 25, 2026 -

Toyota Carlsbad Collision Center responded

It's a team effort here and a pleasure to see that Justin and our team took great care of your truck and made the process as seamless as possible. We hope your truck looks like new and we appreciate this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 19, 2026

Pleasant to work with. Quick and efficient repair. Quality work. All the employees were personable making the experience great. Thank you, Colton and staff. More

by dmocha57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton, Amber Morris
Oct 20, 2026 -

Toyota Carlsbad Collision Center responded

We're here to help and are happy to see that Colton and our team were extremely accommodating. Thank you for taking the time to share your experience and please let us know if you need anything else. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 10, 2026

I have used this collision center three times. This is the first time under the new dealership.change in ownership. It appears the new ownership retained same of the same staff. A good thing. More

by Dave D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 11, 2026 -

Toyota Carlsbad Collision Center responded

Dave, Thank you so much for returning to see us! We're extremely grateful for your continued business and we're here for all of your future vehicle needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 09, 2026

They said it was done, was not down when I went to pick it up, took way too long, I had the car ceramic coated and the paint was flawless when I dropped it off, someone there put a buffer on it and now I h More

by 73guppie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aloha
Oct 12, 2026 -

Toyota Carlsbad Collision Center responded

Please accept our apologies for the delays and concerns regarding your vehicle’s paint. Our team addressed the swirl marks and arranged to have your vehicle delivered directly to your home. We appreciate your patience and the opportunity to resolve these concerns. Customer satisfaction is important to Toyota Carlsbad, and should there be anything further we can do to improve your experience, please do not hesitate to reach out. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 09, 2026

Very professional, excellent customer service wonderful staff, highly knowledgeable. Highly recommend this business! Honest, caring. I will not use anyone else if my vehicle needs repaired! More

by Conniepatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton Meservey and Kevin ?
Oct 09, 2026 -

Toyota Carlsbad Collision Center responded

Thanks, Connie! We take great pride in providing quality service here and we're happy to see our team takes great care of you and your vehicle. We appreciate this 5-star review and we're here should you ever need us again. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 08, 2026

Exceptional communication, clear and concise. Car ready earlier than promised. Cleaned thoroughly. Final bill matched estimate. Work was flawless More

by TeeterJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams
Oct 08, 2026 -

Toyota Carlsbad Collision Center responded

We couldn't be happier to see that everything went perfectly and you're completely satisfied. Thank you so much for taking the time to share this and please don't hesitate to let us know should you need our services again in the future. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 02, 2026

Justin was very helpful and professional throughout the entire repair process. He kept me updated, answered all my questions, and made the whole experience much easier. I really appreciate his help. More

by Zexiao986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams, Amber Morris
Oct 03, 2026 -

Toyota Carlsbad Collision Center responded

Justin is a great asset to us here and it's no surprise to see that he made sure that you were well taken care of and received top-notch service and communication. We appreciate you taking the time to share this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 01, 2026

Excellent communication and fast service. Myra was very nice and kept in touch during every step of the repair on my 2023 Tacoma. She also made sure I got OEM parts after the insurance compan More

by Jose Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Soto
Oct 02, 2026 -

Toyota Carlsbad Collision Center responded

Hi Jose, We're here to help and are happy to see that Myra went above and beyond to ensure you received both top-notch service and communication. We hope that your Tacoma looks like new and please don't hesitate to let us know should you ever need anything again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 24, 2026

Toyota Carlsbad Collision is the best. From the amazing humans at the front counter to Justin who helped me with my 4Runner. He is a professional! He took care of my car like it was his ow More

by jazz24
Recommend Dealer
Yes
Employees Worked With
Someone else
Sep 25, 2026 -

Toyota Carlsbad Collision Center responded

It's a team effort here and a pleasure to see that Justin and our team took care of you and your 4Runner! We're so happy to see it looks like new and we appreciate this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 23, 2026

They were very helpful with adressing and fixing the issues that I had with my car. More

by Joshua Buentello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Soto, Amber Morris
Sep 24, 2026 -

Toyota Carlsbad Collision Center responded

We're happy to help, Joshua, and we're glad that you were satisfied with your experience. We hope that your car looks like new again and we appreciate this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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