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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
88 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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88 Reviews of Toyota Carlsbad Collision Center

March 23, 2026

Great team and communication from julio. Took my prius prime in with a hit to the left front fender. Picked it up looking clean inside and out. More

by Ricky m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Ricky, It's a pleasure to read this and we can't wait to share your positive feedback with Julio and our team! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 23, 2026

My Toyota Truck repair was absolutely professional. Very good service to all specially to Aloha A. More

by salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha A , Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

It's great to see you had a 5-star experience and we hope your truck looks like new! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 19, 2026

The team did excellent work my car looks good as new. Myra was very helpful and communicative. More

by Jennifer N
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Soto
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Jennifer, We're glad that your vehicle looks just like new and Mayra took great care of you. Thank you so much for this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 17, 2026

Julio made my experience excellent. Even with my errors on the bid from Wawanesa ins,,Julio made it right wonderful experience!!! More

by Juliethree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Hi Julie, Julio is a great asset to us here and it's no surprise to see that he ensured you had the best experience possible. Can't wait to share this with him! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 16, 2026

I can highly recommend the communication and quality of service I received. Julio provided a level of customer service and communication that exceeded my expectations for the industry! I chose to travel fo More

by ssidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Grimaldo
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Thanks so much for making the drive to see Julio and us! We're glad your experience was a great one and we're here should you ever need our services again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 14, 2026

Excellent service all around - from repair work to communication to customer care. Justin did an exceptional job at all aspects of- felt like I could trust him completely. More

by desert-taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams, Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

It's great to see you received 5-star service from start to finish with the help of Justin. We'll be sure to share this with him! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 13, 2026

Elite customer service for sure! Very attentive and proactive with updates and details. A very pleasant experience. Quick replies and checks for understanding as well. Excellent serv More

by thays530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert at Toyota collision center.
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Thanks so much for taking the time to share this. We're happy to see that your experience was top-notch and we hope that your vehicle looks just like new again. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 12, 2026

The staff at this Toyota Carlsbad Collision Center have all been extremely nice and helpful. In particular, Mr. Justin has been very patient and kind throughout the process. We are still learning English. More

by J. T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

JT, Thank you so much for sharing your experience with us. We know that having a vehicle declared a total loss is an incredibly difficult and upsetting situation to navigate, and we are so glad that Justin was there to provide the comfort and guidance you needed. We take great pride in being patient and helpful to all our guests, and it is wonderful to hear that Justin’s support made you feel at ease during such a stressful time. We will be sure to share your kind words with him and the rest of our team. Thank you for your sincere thanks, and we wish you the very best moving forward. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 07, 2026

Everything was clear, estimate, service time and especially friendly staff Good coffee in waiting room too. Thanks More

by Ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya and front desk at collision center
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

This is exactly the level of service we strive to provide. Thanks so much for taking the time to share this! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 06, 2026

Very kind and responsive. Kept in the loop the full process. Good overall expertise. Thanks More

by nicbrandon97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Nic, We're happy to see that you received both quality service and communication. Please don't hesitate to reach out should you need our services again in the future. We're here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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