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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
130 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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130 Reviews of Toyota Carlsbad Collision Center

September 19, 2026

I had a very positive experience with Justin Williams at Toyota collision. Everything was handled in such a professional manner and the follow through was much appreciated. My car was finished on the promis More

by jcartistes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams, Amber Morris
Sep 20, 2026 -

Toyota Carlsbad Collision Center responded

Justin is a great asset to us here and it's no surprise to read this and see that he made sure everything went smoothly. We're happy to see that your vehicle looks like new and we're here should you ever need our service again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 14, 2026

Toyota Carlsbad Collision Center provided me an outstanding service every time we needed their help. With Justine's extra effort, I was always well informed about the progress of my car. I highl More

by claudiaaguzar1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Curtis Elliot and Chris
Sep 14, 2026 -

Toyota Carlsbad Collision Center responded

Claudia, It's great to see that you received both quality service and communication from Justine. We appreciate this positive feedback and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 09, 2026

Toyota of Carlsbad Collision Center, OEM Windshield Repair. I Met with the service representative Aloha. She was masterful at handling my Toyota Insurance Claim. It was seamless. Ut took two days to ge More

by dow.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha
Sep 10, 2026 -

Toyota Carlsbad Collision Center responded

Hi Dow, It's great to see that Aloha was extremely accommodating and we were able to accommodate you in a timely manner. Thanks for this 5-star review and please don't hesitate to let us know should you need anything in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 04, 2026

Excelente servicio muy profesional. El personal muy amable. Muy buen trabajo y creo, de ser necesario no dudare en volver al centro de reparaciones de Toyota. More

by gonzalezmax12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra
Sep 04, 2026 -

Toyota Carlsbad Collision Center responded

Nos alegra mucho saber que nuestro equipo cuidó muy bien de usted y de su vehículo, y estamos a su disposición si vuelve a necesitar nuestros servicios en el futuro! Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

August 29, 2026

Alway pick up phone call when I need to ask some questions do what I need to ask for excellent service More

by Kimngocthao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Aug 30, 2026 -

Toyota Carlsbad Collision Center responded

We're here to help and are happy to see that our team is always accommodating. Please don't hesitate to let us know the next time you need something. That's what we're here for! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 22, 2026

Colt and the team were very helpful and knowledgeable. Colt gave updates in the process and was very informative ! More

by Vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt
Aug 24, 2026 -

Toyota Carlsbad Collision Center responded

It's a team effort here and we're happy to see that Colt and our team were extremely accommodating. We hope that your vehicle looks like new and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 15, 2026

My GX 460 looks great and I appreciate the car wash and polish. Thanks for the good work. More

by GPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoon Min, Amber Morris
Aug 17, 2026 -

Toyota Carlsbad Collision Center responded

It's our pleasure! We're glad your SUV looks like new and we're here should you ever need our services again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 07, 2026

The work was done as promised. The staff were friendly and proficient. I hope my car will not need additional body work; but if it did, I would take it to Toyota Carlsbad. More

by Dot
Recommend Dealer
Yes
Employees Worked With
Colt Haskell, Amber Morris
Aug 07, 2026 -

Toyota Carlsbad Collision Center responded

We're very happy to see that you received both prompt and quality service here. While we hope you don't need any additional bodywork either, we're always here if you do. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 05, 2026

Friendly, Efficient, Competent, Beat estimated time by 1/2, Extremely pleased with the service and atmosphere More

by John2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hamer, Collision
Aug 06, 2026 -

Toyota Carlsbad Collision Center responded

Hi John, We couldn't be happier to see that you're extremely satisfied with your experience and that everything was top-notch. We appreciate you taking the time to share this and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 02, 2026

Both Colt & his staff were very professional, kept lines of communication open, and did a great job on our car. More

by gustafson.s.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt
Aug 03, 2026 -

Toyota Carlsbad Collision Center responded

It's a pleasure to see that you received both quality service and communication. We hope that your vehicle looks like new and we appreciate this positive feedback. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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