Toyota Carlsbad Collision Center
Carlsbad, CA
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66 Reviews of Toyota Carlsbad Collision Center
Excellent service! Aloha and the team contacted me with updates during the entire process. My vehicle sustained a significant amount of damage and everyone was extremel Aloha and the team contacted me with updates during the entire process. My vehicle sustained a significant amount of damage and everyone was extremely competent. More
I have been to Toyota Collision Center three times in the last year to get my 4Runner fixed and every time the service gets better and better! The manager and team are incredible, go out of their way and my last year to get my 4Runner fixed and every time the service gets better and better! The manager and team are incredible, go out of their way and my car looks amazing eveytime! I highly recommend them for anything you need fixed on your car;) Thank you so much to the outstanding team at Toyota Collision Center! More
I hit the jackpot when i brought my Tacoma here: they are the most helpful, courteous, patient, honest and knowledgeable people you can find. Aloha, my advisor, went out of her way explaining and helping me the most helpful, courteous, patient, honest and knowledgeable people you can find. Aloha, my advisor, went out of her way explaining and helping me find the best solution to repair my truck damage. You may not be in the best mood when your car is severely damaged and you face a huge bill to fix it. But Aloha, and the rest of team as well, were so helpful and patient that they made the whole process less taunting and scary, and put up with my million questions, even the dumbest ones, with patience and a smile. Thank you !!! More
Definitely stay away, they don't really guarantee their work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me pay out of pocket for something that should have been covered and then wouldn't guarantee it 4 months later when there was a problem with it. I got taken advantage of twice, I feel so stupid for going back! Stay away and don't get upsold and lied to, spend your money somewhere honest and get treated like a valued consumer instead of a piece of cattle! More
The process from check-in to pick up went superbly well. It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra Soto, was superbly professional and she provided outstanding customer service. The work on the vehicle is flawless. They do it right! More

