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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
88 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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88 Reviews of Toyota Carlsbad Collision Center

April 28, 2026

I had an excellent experience with Toyota Carlsbad Collision Center after getting paint work done on my vehicle following an accident. From start to finish, the process was smooth and professional. More

by tylerdrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hoon, curtis, Amber Morris
April 20, 2026

Justin and his team were efficient in delivery and very kind love the customer service would go back again if I need a part, I would recommend to other others More

by Pkg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 20, 2026 -

Toyota Carlsbad Collision Center responded

It's a pleasure to see that Justin and our team took great care of you. We will be sure to share this with them and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 17, 2026

Easy scheduling Finished the job quickly & kept me updated Easy pickup & the final cost was less than the original estimate! Win - Win! More

by medinavista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Soto
Apr 17, 2026 -

Toyota Carlsbad Collision Center responded

We couldn't be happier to read that this was an extremely seamless experience for you. We appreciate you taking the time to share this and we're here for all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 17, 2026

Justin was my rep and he understands customer service. You would be lucky to have this person fix your car. Body work is a complicated affair and he makes the process seamless. More

by teamsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams
Apr 17, 2026 -

Toyota Carlsbad Collision Center responded

Justin is awesome and it's no surprise to see that he made this as seamless an experience as possible. We can't wait to share this with him and we hope your vehicle looks just like new. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 14, 2026

I can't say enough julio and mike our great patriots! Toyota collision knows how to treat your customers recommend with enthusiasm!! More

by Jeffsnowden89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Apr 14, 2026 -

Toyota Carlsbad Collision Center responded

Hi Jeff, It's a team effort here and a pleasure to see that Julio and Mike both took great care of you! We can't wait to share this with them! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2026

The staff is very attentive. Aloha took care of every detail that needed to be repaired on my truck. My truck looks like new and as if nothing ever happened to it. More

by saulng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha, Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

We love to see this and we thank you for this positive feedback. Please don't hesitate to let us or Aloha know should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com

March 30, 2026

Aloha was great, gave me a very competitive quote. They repaired the car the very next day and it looks just like New. They couldn’t have done a better job. More

by Greggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Greggy, We're happy that you received both prompt and quality service. We're glad your vehicle looks like new and we appreciate this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com

March 26, 2026

Mayra was super nice , she communicate with me for everything with my car . Highly recommended Toyota Carlsbad Collision Center.. thank you for everything! More

by mlopez570@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Mayra's a great asset to us here and it's no surprise that she took great care of you. We appreciate you sharing this and we'll be sure to share this with Mayra. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com

March 25, 2026

Friendly with quality service in a timely manner. Service advisor Justin Williams was great and answered all my questions! More

by Last Avalon on the Lot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams, Amber Morris
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

It's a pleasure to see that Justin took great care of you. Please let us or him know should you need anything else. We're here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com

March 25, 2026

The customer service that I receive from Justin Williams and Toyota of Carlsbad collision is always fantastic. I travel over 60 miles to take my care to that shop because I know they will always ensure that More

by jesus_arizaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Williams
Apr 09, 2026 -

Toyota Carlsbad Collision Center responded

Thanks so much for your loyalty to us here, Jesus! We're lucky to have you as a valued customer and we look forward to continuing to assist with all of your future vehicle needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com

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