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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
922 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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922 Reviews of Toyota Carlsbad Parts & Service

May 02, 2025

I was very satisfied with the service I received from Dave Wade my advisor. He explained everything that needed to be done at this 6 month check. He also Came back and talked to me again about More

by Mgunther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 02, 2025 -

Toyota Carlsbad Parts & Service responded

It's great to see that Dave took great care of you and your vehicle. We'll be sure to share your positive feedback with him and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 30, 2025

Good, though a bit slow. Courteous personnel. Good waiting area and facility. I have been using this facility for a number of years. More

by rjweston3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brock
May 01, 2025 -

Toyota Carlsbad Parts & Service responded

Thank you for being a valued customer. We appreciate both your business and your patience and we look forward to continuing to provide you with this same 5-star service for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 30, 2025

I love bringing all my vehicle to Toyota Carlsbad. Especially to Kevin and his guys to work on my car! More

by rithynop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tee
May 01, 2025 -

Toyota Carlsbad Parts & Service responded

We love having you as a valued customer and we're happy to see Kevin and our team take great care of your vehicle. Thank you for this 5-star review and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 29, 2025

Spotless performance- a first class operation . My car came back looking like new! Very pleased! More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra
Apr 30, 2025 -

Toyota Carlsbad Parts & Service responded

Kevin, We couldn't be happier to see that you receive top-notch service here. We hope your Toyota is treating you well and we hope to continue to assist with all of your vehicle needs for many years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 28, 2025

The collision dept was very professional and very aware of how to treat a customer. Explained in detail why each part was important to bring back my Lexus to original. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Elliott
Apr 29, 2025 -

Toyota Carlsbad Parts & Service responded

Joe, We're always here to help and we're happy to see our team worked its hardest to make sure your Lexus looks as good as new. We appreciate your positive feedback and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 24, 2025

Mr. David is very kind and professional, he was taking his time to hear me and my car problem. He helped me a lot. I really appreciate it. Thank you Mr. David! More

by Susy Castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 25, 2025 -

Toyota Carlsbad Parts & Service responded

Hi Susy, David is a great asset to us here and it's no surprise to see that he takes great care of you. We can't wait to share this 5-star review with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 24, 2025

Very thorough excellent personnel very attentive full explanation of all services checked all needed parts of the car for reported mileage More

by eshamasko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hasenberg
Apr 25, 2025 -

Toyota Carlsbad Parts & Service responded

It's great to see you receive in-depth service and we appreciate you choosing us for your vehicle needs. Should you ever have any questions about anything, please don't hesitate to let us know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 23, 2025

David Wade, my service advisor, was very helpful. My daughter, had driven down from Los Angeles for the Easter weekend, so we took her car in to have it looked over and to get its oil changed. It had More

by CMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Apr 23, 2025 -

Toyota Carlsbad Parts & Service responded

David's a great asset to us here and it's no surprise that he was extremely accommodating. We're glad you and your daughter drove home satisfied and we're here for all of your family's future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 23, 2025

This Toyota dealership has friendly staff in a very clean and welcoming environment.Services is always well done and costs explained very clearly A well run business. More

by jane4944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
Apr 24, 2025 -

Toyota Carlsbad Parts & Service responded

Jane, It's great to see you enjoy both our service and our facility. We're glad you're always well taken care of and we look forward to continuing to take care of all your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 22, 2025

Nice people, great services. Love the waiting room and enjoy the coffee. Love the complementary car wash More

by mingyindu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 22, 2025 -

Toyota Carlsbad Parts & Service responded

We're so happy to see you're comfortable while you wait and we appreciate you choosing us for your Toyota needs. Should you ever have any questions about anything, please don't hesitate to ask. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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