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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,077 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,077 Reviews of Toyota Carlsbad Parts & Service

April 15, 2026

Service waiting area is clean and comfortable. The communication from the service advisor was very good and I felt he had my best interest in mind. More

by sherediney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We love to see this and we're happy that you receive both quality service and communication. Thanks for taking the time to share this. Please don't hesitate to reach out should you ever need anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 14, 2026

They serviced my car and let me know what needs to be done in it. Once I am able to afford it then I will have the repairs done. I plan to return. More

by C_melo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see you've received quality service here. We look forward to seeing you again when you're ready and we appreciate your 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 14, 2026

Polite, professional staff. Great waiting area and great service every time! Great. Great. Great great More

by kburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We're so happy to see you always receive 5-star service here. Thanks for being part of the family and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 13, 2026

James helped with an alignment issue, car was pulling to the right. He called each time there was an update on the progress of work. He advised on possible mediation repairs, since the issue wasn't complete More

by TJelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
Report | Print
Apr 14, 2026 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to read this and see that James provided you with both the top-notch service and communication that you deserved. We'll be sure to share this positive feedback with him and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 13, 2026

Did a great job communicating. Was a very timely service. Would have been a nice touch to get a car wash at the end. More

by Scottgarner18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
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Apr 13, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Scott, We really appreciate you coming in and taking the time to share your experience with us. We’re glad to hear that your service was completed in a timely manner. We apologize for any confusion regarding the car wash. As part of recent updates to our service offerings, complimentary car wash vouchers are no longer automatically included with each visit; however, they remain available upon request. We understand this represents a change from your previous experiences and appreciate your understanding as we continue to enhance and refine our services. We truly value you as our guest and appreciate your continued trust in Toyota Carlsbad. If there’s ever anything we can do to improve your experience, please don’t hesitate to let us know. We’re always happy to help. We look forward to welcoming you back again soon! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 10, 2026

Kevin is one of the best service advices. I've ever gone to. Always on point and honest. All he does repairs that need to be done at the moment. We'll always give you a heads up on repa More

by Dpdr007@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Apr 10, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Joe, Kevin is top-notch and it's no surprise that he always provides you with the best service possible. We can't wait to share this amazing review with him and we can't wait to continue to assist with all of your Toyota needs for many more years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 08, 2026

Excellent service i drive pretty far to get here worth the drive recieve excellent service More

by Danette.a
Workmanship
Recommend Dealer
Yes
Employees Worked With
Teresa was above excellent 👌
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Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

Danette, Thank you so much for making the drive to see us! We're lucky to have you as a loyal customer and we look forward to continuing to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 08, 2026

Good services my car oil and filter change only 1 hour i Will coming back in future More

by chumanhvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil &filter change
Report | Print
Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

We're very happy to see our team got you in and out in a timely manner. Thank you for stopping by and thank you for this 5-star review. We look forward to seeing you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 07, 2026

At Toyota Carlsbad there is always great communication and on time delivery of my vehicle More

by marese79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Report | Print
Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

This is exactly the level of service we strive to provide here! Thank you for taking the time to share this and thank you for this 5-star rating. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 07, 2026

Very friendly and professional staff especially my service advisor, Abel Carrasco. He always provide excellent customer service! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Carrasco
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Apr 07, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Roy! Happy to see that Abel and our team always provide top-notch service. We appreciate this 5-star review and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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