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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,268 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,268 Reviews of Toyota Carlsbad Parts & Service

October 11, 2026

Excellent service, the most important thing is that it's faster than it used to be More

by Vadym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Print
Oct 12, 2026 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that our service is more prompt than ever. We appreciate both your business and your feedback and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 10, 2026

Wait time was not very long. My service Point of Contact was courteous and professional. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tynan
Print
Oct 11, 2026 -

Toyota Carlsbad Parts & Service responded

We're very happy to see that you received both prompt and quality service. We're glad that you drove home satisfied and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 07, 2026

Muy buen servicio muy atentos puntuales limpio y muy amable todo el personal el servicio del cardado me encanta muy buen trabajo de Hector More

by patricia_solorzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Print
Oct 07, 2026 -

Toyota Carlsbad Parts & Service responded

Patricia, Es maravilloso saber que Hector y nuestro equipo hicieron un buen trabajo. Gracias por elegir Toyota Carlsbad y por sus amables palabras. Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

October 06, 2026

Allen was great! I felt really cared for and that he genuinely wanted to help me. More

by lanehoffbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Print
Oct 06, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Lane, Allen's a great asset to us here and it's no surprise that he was extremely accommodating. We'll be sure to share this 5-star review with him and we look forward to continuing to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 06, 2026

Great integrated service. Promised and delivered on time and work completed in excellent manner. Staff were courteous and pro. More

by Tharryfortunato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny and Ana
Print
Oct 06, 2026 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see you received both prompt and quality service. We appreciate you choosing us here for your vehicle needs and we look forward to seeing you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

October 04, 2026

Overall, I was satisfied with the service I received. The service technician was professional and helpful, and the process went smoothly. I appreciated the communication and felt that my vehicle was well More

by Sints23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Print
Oct 04, 2026 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to read this and see that everything went seamlessly at your recent service visit. We appreciate both your business and your feedback and we can't wait to provide you with another 5-star experience next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 30, 2026

Excellent service. Answer ed my concerns. Worth addition al service maintenance program. Do I receive car wash voucher? More

by rrmatsu
Recommend Dealer
Yes
Employees Worked With
Corina
Print
Sep 30, 2026 -

Toyota Carlsbad Parts & Service responded

We’re glad to hear you received excellent service. We do still offer a complimentary car wash code with each service upon request. If you don’t see a car wash code on your repair invoice, please reach back out to your Service Advisor or feel free to contact me directly, and we’ll be glad to provide one for you. Thank you again for choosing Toyota Carlsbad. We truly appreciate your business! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 27, 2026

This was my first time bringing my truck in for service and Jessica and her staff were very friendly and made sure I was well informed, and answered all my questions. Superior service. More

by clibourne808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Print
Sep 27, 2026 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that your first service experience was a great one. We appreciate your positive feedback and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 26, 2026

TOYOTA CARLSBAD is the place to go! My advisor was Pete. Pete was awesome. He really took his time with me. Went over the things that I needed to get done not pushy at all. Definitely on More

by adrianakozor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Print
Sep 27, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you, Adriana! We're so lucky to have Pete on our team and it's no surprise to see that he went above and beyond to ensure that you had the best experience possible. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 25, 2026

It was pleasant. People were nice. Clean. I feel like it could be more proactive in helping customers. More

by seankmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Print
Sep 25, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sean, We appreciate your feedback and we're always open to learning more about where we fall short so we can make sure we're providing the best service possible. Please don't hesitate to contact me should you ever like to discuss anything. I am here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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