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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.7
688 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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688 Reviews of Toyota Carlsbad Parts & Service

April 07, 2024

Toyota Carlsbad always does a great job servicing my car, communicating with me directly so I understand what my vehicle needs and making sure I am satisfied. More

by lifeofriley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird, Amber Morris
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Apr 08, 2024 -

Toyota Carlsbad Parts & Service responded

We are so lucky to have you as a valued customer and happy to see that you always receive the quality service and communication you deserve. Thank you for both your business and your review, and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 26, 2024

Fast, efficient, and courteous service. Nice waiting area and good coffee. Easy to schedule appointments as well. answered any questions I had. More

by janetstapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Mar 27, 2024 -

Toyota Carlsbad Parts & Service responded

Janet, It's great to see your service visit was seamless and you were comfortable while you waited. Thanks so much for choosing us here for your Toyota needs and for sharing your experience. We can't wait to see you here again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 23, 2024

My experience with the service department at Toyota,, Carlsbad was exemplary! Jennifer and Taylor both kept me updated as to what was going on with my car, what it needed and when it was ready for pick More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Jennifer
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Mar 25, 2024 -

Toyota Carlsbad Parts & Service responded

Stacey, It's a team effort here and we couldn't be happier to see that both Jennifer and Taylor provided you with the quality service you deserved and ensured that you drove home satisfied. Thank you so much for choosing us here for your vehicle needs and for sharing your experience. We hope your vehicle is treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 23, 2024

I’m always impressed with the level of customer service at Toyota Carlsbad Service. And AlexIs there’s always extremely helpful and pleasant to work with. More

by beachymoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Cossio
Report | Print
Mar 25, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service and we're happy to see you receive just that each time. Thank you for being a valued customer and for trusting us with your vehicle. Here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 16, 2024

Awesome experience! Everyone I came into contact with was friendly. From start to finish! Well done More

by Johnny Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bixler and Alondra was my cashier.
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Mar 18, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you, Johnny! We're so happy to see everybody you worked with provided you with the great service that you deserved. Thanks for choosing us for your vehicle needs and we'll see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 14, 2024

Taylor was helpful and courteous. Service went well. All good. Thank you to all involved More

by jrdillon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Mar 15, 2024 -

Toyota Carlsbad Parts & Service responded

We appreciate you stopping by and we're pleased to see Taylor provided you with the 5-star service you deserved. We're glad that you drove home satisfied and we look forward to working together again in the future and taking care of all your Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 09, 2024

Excellent service, no hard sales which is greatly appreciated. Always completely satisfied. Thank you Corina. More

by dr.tostie
Recommend Dealer
Yes
Employees Worked With
Corina
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Mar 11, 2024 -

Toyota Carlsbad Parts & Service responded

Dr. Tostie, It's a pleasure to see you drove home satisfied thanks to the help of Corina. We appreciate you choosing us here for your vehicle needs and for sharing your experience. Should you ever need anything in the future, please don't hesitate to let us or Corina know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 09, 2024

Have been working with Nicole Coffey as my service rep at Toyota Carlsbad and she has been great to work with, in getting my Prius serviced properly and in a timely manner …. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cofey
Report | Print
Mar 11, 2024 -

Toyota Carlsbad Parts & Service responded

Scott, We're lucky to have Nicole on our team and it's no surprise to see that she and our team are taking great care of you and your Prius. Thanks for being a valued customer and we'll see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 06, 2024

David at Toyota helped me keep my truck in tip top shape on a budget. He kept me informed of service and pricing. They had my Tacoma ready in the timeline promised. More

by Michi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
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Mar 07, 2024 -

Toyota Carlsbad Parts & Service responded

Michi, It's great to see David did a great job helping make your Tacoma as good as new. We're glad you drove home satisfied and we can't wait to see you here at your next visit. Hope you and your truck are doing well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
March 06, 2024

Toyota Carlsbad service and parts is always friendly, fast and make sure you are taken care of. More

by Ed Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim R.
Report | Print
Mar 07, 2024 -

Toyota Carlsbad Parts & Service responded

Ed, We appreciate you being a valued customer and we're happy to see our team always ensures you receive the 5-star service you deserve. We hope all is well and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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