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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,132 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,132 Reviews of Toyota Carlsbad Parts & Service

June 03, 2026

Everything was done with professionalism and with genuine care. I've always been taken care of the work was completed in the time alloted. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Jun 03, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Mike, We appreciate you being a valued customer and we're glad to see our team always takes great care of you. Thank you for this positive feedback and here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 29, 2026

Very professional personal. The report on the vehicle was very specific and detailed. The advisor was friendly, knowledgeable and respectful. More

by Eanahoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
May 29, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you for your thoughtful review! We're happy to hear our team was detailed and professional. See you again here at Toyota Carlsbad! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 28, 2026

Generally reliable, timely and thorough. Pleasant service agents use a variety of tools to communicate progress. More

by jsmuller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennfer
Report | Print
May 28, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see that overall, you are satisfied with your experience here. We appreciate you choosing us for your Toyota needs and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 27, 2026

Labor cost was 217. To change my filter over price Never again will I go to Toyota More

by jamie_growerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alondra never met person
Report | Print
May 28, 2026 -

Toyota Carlsbad Parts & Service responded

Jamie, We’re sorry to hear you were disappointed with the labor cost associated with your service visit. At Toyota Carlsbad, we work hard to provide competitive pricing while delivering the quality, expertise, and care that come with factory-trained technicians and genuine Toyota parts. We always encourage open communication regarding estimates and recommended services, so our team can help answer any questions before work is completed. While we regret that this visit did not meet your expectations, we do appreciate the opportunity to earn your business, and your comments will be shared with our leadership team as we continually work to improve the customer experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 25, 2026

Es muy buena gente y te ayuda en lo que ella puede le doy un 10 de puntuación excelente empleada More

by Linaresangel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Hola Lina, Nos alegra saber que recibes un servicio de cinco estrellas y te agradecemos que nos elijas para atender a su vehículo. Hasta la próxima. Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

May 24, 2026

Taylor was very transparent about the services provided, communicated very well and found me the best deal. Very refreshing experience! Thank you, Taylor!! More

by sallylantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sally. Transparency is extremely important to us here, which is why we're happy to see that Taylor provided you with just that. Thank you for taking the time to share this, and please don't hesitate to let us or Taylor know should you ever need anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 24, 2026

Ken was great and Toyota is great and I love my Toyota and you guys are always always always 5 star More

by Jefestill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken mcdonald
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here! Lucky to have you as a valued customer and here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 24, 2026

Friendly, fast, and convenient service. I am confident in their quality of work on my car More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Johnny, We're happy to see that you receive both prompt and quality service here, and we look forward to continuing to assist with all of your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 22, 2026

Noah went above and beyond helping us and keeping us informed. And our truck is driving great now, feels much smoother in idle now More

by Dva817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Noah is awesome and it's no surprise that he takes great care of you. We're glad your truck is running like new again and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 21, 2026

I have been using these guys for years. They are competent and resolve my car issues quickly. Prices are usually reasonable. More

by RP-Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren H
Report | Print
May 22, 2026 -

Toyota Carlsbad Parts & Service responded

We are happy that you always receive the 5-star service you deserve! We look forward to seeing you again! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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