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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.7
697 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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697 Reviews of Toyota Carlsbad Parts & Service

May 10, 2024

The advisor wasvery courteous and professional , explained the process and everything was timely as well. Excellent service! THANK YOU! More

by sita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Ramírez
Report | Print
May 10, 2024 -

Toyota Carlsbad Parts & Service responded

Sita, It's great to see you received prompt, quality, and transparent service. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. We hope all is well and we can't wait to see you here again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 10, 2024

Kevin was very helpful and friendly. He was great at communicating with us. Thank you More

by steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Helpful
May 08, 2024

Slow but courteous when you drop it off, excellent work done plus my service adviser was excellent ⭐⭐⭐⭐⭐ More

by perdomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Fedder
Report | Print
May 08, 2024 -

Toyota Carlsbad Parts & Service responded

Perdomma, We appreciate your patience and your feedback. We're happy to see that you receive quality service here and we'll be working our hardest to complete services in a more timely manner at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 08, 2024

Goood service and they take care of your vehicle, also they check everything that you are noticing about your car tho. More

by Montejo-7-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hasenberg
Report | Print
May 09, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see that overall our team takes great care of you and your vehicle. We appreciate your positive feedback and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 04, 2024

Noah is very attentive to the customers needs. I was kept very informed throughout the entire process of time and cost More

by Timpchambers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

Hi Tim, It's a pleasure to see that Noah took care of you from start to finish and was upfront and transparent about everything. Should you ever have any questions in the future about anything, please don't hesitate to let us or Noah know. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 04, 2024

David Wade was courteous and professional in addressing the recall of our vehicle. He explained the process and we elected to remain at the Service Center . The repair was completed and we appreciated hi More

by X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service and communication and we're happy to see David provided you with just that. We will be sure to share this positive feedback with him and we look forward to continuing to help take care of all your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 04, 2024

Great customer service. Kevin was awesome 👍 He shared a lot of great information with me. More

by Onetanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you received top-notch service from Kevin and you are satisfied. We hope your Toyota is treating you well and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 03, 2024

Excellent service. Great repair work on time and under the estimate. The estimator, Maria, was very professional, knowledgeable, and friendly. The ladies at the coun More

by Yoda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and Ashley (I believe ... she worked the counter)
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see our team took great care of you and your vehicle and you drove home satisfied. Thank you for both your business and review, and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 30, 2024

I highly recommend Toyota in Carlsbad. The service is excellent and beyond … the personal care and friendliness is outstanding. More

by balinda712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer B.
Report | Print
May 01, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you for this great recommendation, Balinda. It's a pleasure to see you receive the 5-star service you deserve here and we thank you for choosing us for your Toyota needs. We hope your vehicle is treating you well and we hope to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 22, 2024

Great Service, excellent staff , Best technician at Toyota Carlsbad. Highly recommend to friends and family.⭐️⭐️⭐️⭐️⭐️ More

by sonnymariano99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Fedder
Report | Print
Apr 22, 2024 -

Toyota Carlsbad Parts & Service responded

Sonny, Providing 5-star service is our top priority and we're so happy you received just that. Thank you for this 5-star review and for choosing us here at Toyota Carlsbad. We can't wait to serve you, your friends, and your family in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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