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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

July 13, 2026

You did not put back on tire cap. You left a tire severely over inflated compared to other 3 tires More

by scott.hemerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tire guy
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Jul 13, 2026 -

Toyota Carlsbad Parts & Service responded

Scott, We apologize for the inconvenience caused by the missing tire cap and the tire pressure concern. We understand how important it is that your vehicle is returned properly after service, and we appreciate you bringing this to our attention. We would like the opportunity to make this right and inspect your vehicle to address your concerns. Please contact me directly and let me know when you would like to come in, and we will be happy to assist you. Thank you for choosing Toyota Carlsbad, and we appreciate the opportunity to improve your experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2026

Effecient, vehicle finished when promised, And Service Rep Teresa went out of her way to give service better than excellent. Thank - You Teresa!✔️👏 More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Report | Print
Jul 13, 2026 -

Toyota Carlsbad Parts & Service responded

Antonio We're so happy to see that everything went seamlessly during your service visit with Teresa and you drove home satisfied. We hope that your Toyota is treating you well and we can't wait to see you next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 12, 2026

I have been using your service for many years and have always had excellent work done. Keif Ramstad has been my service manager for many of those years and has taken good care of getting my older car ser More

by bfricke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
Report | Print
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here! We're lucky to have you as a valued customer and we can't wait to continue to work together for many more years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

Excellent service by Noah( Toyota Advisor). Keep up the good work & thank you to all the service staff/ worker. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah ( advisor)
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Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Jenny! Happy to see that Noah provided you with quality service and happy to see that you drove home satisfied. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

The Services were thoroughly rendered in a friendly manner and my transportation needs were well accomendated. More

by Steve Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Report | Print
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Steve, We're here to help and are pleased to see that our team was extremely accommodating. We appreciate both your business and your feedback, and we can't wait to continue to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

We were very pleased with Kevin our Serviceman and with the free inspection ,oil change and alignment. We will be back for suggested maintenance and brakes. kevin was very attentive to our needs and conc More

by paul.slonaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
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Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Paul, We are lucky to have Kevin on our team and it's no surprise to see that he took great care of you and your Toyota. We'll be sure to share this 5-star review with him and we can't wait to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2026

Always pleasant folks. Tynan was great, very sweet and kind. Very organized service dept thanks! More

by weinbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tynan
Report | Print
Jul 10, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you so much for this 5-star review. It's a pleasure to see that Tynan took great care of you and you drove home satisfied. Should you ever need anything, please don't hesitate to let us or Tynan know. We are always here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2026

Been servicing my cars here for years. They treat you like royalty here. Thank you toyota for never changing and thank you Tynan, a wonderful service advisor who is very straightforward an More

by Chris Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tynan Kennedy
Report | Print
Jul 10, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Chris, Thank you so much for your loyalty to us here! We're lucky to have you as a valued customer and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2026

Dave went above & beyond * really cared job situation was resolved excellently * was very calm and courteous More

by loyal toyota gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlsbad collision center
Report | Print
Jul 10, 2026 -

Toyota Carlsbad Parts & Service responded

Dave is awesome and it's no surprise that he went above and beyond to assist you. We can't wait to share this with him and we can't wait to continue to assist with all of your future vehicle needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 08, 2026

Routine maintenance provided efficiently through the intake process. Seamless communication provided throughout the service. I am very confident about the level of inspection and detail. Quick out proce More

by sandhawk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Report | Print
Jul 09, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you so much for this positive feedback! We always want to be providing the best service possible and we couldn't be happier to see that you receive just that. We hope that your Toyota is treating you well and we hope to continue to work together for many years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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