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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.9
1,276 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,276 Reviews of Toyota Carlsbad Parts & Service

June 25, 2026

Its always been good at this Toyota service center (and at El Cajon, too). Carl and Pipa made my check-in experience easy and fun, and the service pro, Tanner, handled coordinating the service for me. Ever More

by Matt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner, Carlsbad, Pipa
Jun 26, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here, Matt! We're lucky to have you as a valued customer and we look forward to continuing to assist with all of your future Toyota needs for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 25, 2026

It was a pleasant, efficient service. appointment. Service advisor Corrine was very personable. Comfortable waiting room and timely updates on service. More

by gilmourdebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine Hyatt
Jun 26, 2026 -

Toyota Carlsbad Parts & Service responded

Debra, It's great to see that Corrine took care of you and you were comfortable while you waited. We hope that your Toyota is treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 25, 2026

Excellent service and stand behind their work. Developed a slight oil leak after a recent change. They came to my home picked up the truck, fixed and returned. Also came and cleaned the leak in my More

by Mlandon1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lopez Vilchis
Jun 25, 2026 -

Toyota Carlsbad Parts & Service responded

While disappointed that there was a leak after your oil change, we're pleased to see our team worked hard to make this right and do the best we could do to resolve this issue for you. We're glad that you're satisfied with the resolution and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 24, 2026

Abel was very helpful and explained everything to me completely. The young man who welcomed to me was also very polite. And the oil change was done quickly. More

by Heathermarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 25, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Heather, It's a pleasure to see that Abel and our team took great care of you and your vehicle and got you in and out of here promptly. We appreciate both your business and your feedback, and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 24, 2026

He was so helpful he went out of his way to help me! and even left information there for me, with his partner, Thank you More

by barbaraforshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Barbara, We couldn't be happier to see that our team went above and beyond to assist you! Thank you so much for choosing us for your vehicle needs and thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 23, 2026

Cody was great. Took care of all my needs and made it happen for me when it could have taken longer. Truly Appreciate his efforts and commitment to excellence. Thank More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Dave, Cody is a great asset to us here and it's no surprise to read this and see that he provided you with the best service possible. We can't wait to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 23, 2026

All customer service team were very professional and let me know what my car needs to do and confirmed me before they take a action.very satisfied. More

by Takako Tackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Takako, We're extremely pleased to see that you drove home satisfied and that our team was extremely accommodating. We appreciate both your business and your feedback, and we can't wait to continue to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 17, 2026

Alondra was helpful, friendly and kept me informed. I was there for both regular service and a minor problem. She understood the problem as I described it. Since isolating the problem would take longer More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Jun 17, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Ken, We're happy to see that Alondra was very accommodating. We look forward to taking care of this vehicle issue for you soon, and should you have any questions about anything, please don't hesitate to let us or Alondra know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 16, 2026

Toyota Carlsbad and especially Taylor Ainsworth did an exceptional job of handling my service needs. He went the extra mile to research several questions I had about my new Grand Highlander Platinum Hybr More

by Steve Gaspari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Jun 16, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Steve, We're always here to help and we're happy to see that Taylor was extremely accommodating. Please don't hesitate to let us or him know should you have any further questions about your Grand Highlander! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 14, 2026

Fast and efficient. Always helpful, love the car wash is right there too. Amazing service. More

by Vjd720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 14, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see our team got you in and out in a timely manner. Thanks for stopping by and thanks for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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