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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,243 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,243 Reviews of Toyota Carlsbad Parts & Service

August 07, 2026

The Toyota service team member Tanner who helped me out was friendly, professional and helpful. My overall experience was very positive. More

by Surf rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Aug 07, 2026 -

Toyota Carlsbad Parts & Service responded

Tanner's a great asset to us our team and is always taking care of our guests. We appreciate both your business and your feedback, and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 06, 2026

I like that they kept me informed, so there were more unexpected surprises as to the work that needed to be done, the cost, or when I could expect my car back. More

by lofftusmaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 07, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for taking the time to share this. We're pleased to see that everyone was upfront and transparent about everything and you drove home satisfied. Please don't hesitate to reach out should you ever need anything. We're always happy to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 06, 2026

A call with Carl @Toyota Carlsbad the tire expert, landed me 4 new tires. He gave me a quote an did comparison shop on the spot, saving me time running around town. A heartfelt thanks to Carl for maki More

by KikiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl AND Daniel
Aug 07, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Kiki, Carl is awesome and it's no surprise he made this such a seamless purchase. We can't wait to share this with him and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 06, 2026

Anita outstanding service manager, always attentive to my specific concerns. Service is timely and she communicates extremely well. More

by tedher19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Aug 06, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Ted, Anita is an all-star and it's no surprise she provides you with both top-notch service and communication. We can't wait to share this 5-star review with her and we can't wait to see you at your next visit. Hope all is well! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 02, 2026

Great service as always. Kim is the best. Always takes care of me. Very helpful. More

by kaution650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Aug 03, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for being a loyal customer. We're happy to see that Kim always takes great care of you and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 30, 2026

David was very professional he listened to my concerns about my vehicle and made sure it was taken care of to my satisfaction. More

by larrykara
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
Jul 31, 2026 -

Toyota Carlsbad Parts & Service responded

Larry, We couldn't be happier to read about your experience with David and see that he was extremely accommodating. We hope that your vehicle is treating you well and please don't hesitate to let us or him know should you ever need any assistance with anything. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 29, 2026

Dave was my advisor, and he went above and beyond to make sure my car was taken care of with all of its needs. I will continue to service my car at Toyota Carlsbad More

by sonjalieder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 29, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sonja, Dave is awesome and it's no surprise to see that he went above and beyond to take great care of you and your vehicle. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 29, 2026

My oil change took less time then I was quoted. For it being the end of the day it was amazing. Thank you David and crew!! More

by soyguardado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 29, 2026 -

Toyota Carlsbad Parts & Service responded

We understand your time is valuable, which is why we're so happy to see that David and our team got you in and out in no time. We hope your Toyota is treating you well and we're here for all of your service needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 28, 2026

The employees are honest and professional Excellence service, I definitely totally recommend, Thank you everyone More

by mariagonzlez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 29, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Maria! Happy to see that you're well taken care of here and looking forward to continuing to assist with all of your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 28, 2026

Yesterday’s service (130k mile maintenance) was completed within the estimated timeframe and price. Also, the service advisor (Noah Carrol) provided an above average effort explaining the services and keepi More

by tbuetemeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Carrol
Jul 29, 2026 -

Toyota Carlsbad Parts & Service responded

We appreciate you stopping by yesterday and we're pleased to see you were satisfied with your experience. We'll be sure to share this positive feedback with Noah and our team, and we hope to have the opportunity to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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