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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,243 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,243 Reviews of Toyota Carlsbad Parts & Service

July 27, 2026

Always getting the job done. My service advisor James does a great job keeping me updated. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
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Jul 27, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for being a loyal customer. We're glad James provides you with both quality service and communication, and we look forward to continuing to assist with all of your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 26, 2026

Toyota Carlsbad was an amazing experience very efficient well oiled machine, my Service tech Dave was very helpful and went above and beyond for me thanks guys! More

by jamestown0970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jul 27, 2026 -

Toyota Carlsbad Parts & Service responded

Dave is awesome and it's no surprise that he went above and beyond to assist you. We'll be sure to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 26, 2026

Great service. My service advisor was efficient and had my car done promptly. I was glad I took my car in. More

by riverlupe@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ramstad
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Jul 27, 2026 -

Toyota Carlsbad Parts & Service responded

We’re glad to hear you had a prompt and efficient service visit here at Toyota Carlsbad! We look forward to seeing you next time. Safe travels! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 24, 2026

Nelson was super helpful and went the extra mile on informing me about upcoming deals and offers. More

by quahtli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jul 24, 2026 -

Toyota Carlsbad Parts & Service responded

Quahtli, We're very lucky to have Nelson on our team and it's no surprise to see that he went above and beyond to assist you. We'll be sure to share this 5-star review with him and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 21, 2026

Excellent and efficient service and very kind and personable personnel. Highly recommend!! Jen and Nathan outstanding! More

by saramaltinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Jen
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Jul 22, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sara, It's a team effort here and a pleasure to see that Jen and Nathan both provided you with the top-notch service that you deserved. We appreciate you taking the time to recognize their efforts and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 21, 2026

Took a bit longer than expected. But seems that the job was done as one would expect More

by jeffbyer2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
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Jul 21, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Jeff, We appreciate both your patience and your feedback, and we're happy that overall, you were satisfied with your recent visit. We hope your Toyota is treating you well and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 21, 2026

Thank you Abelardo for attending us today. You were very kind and courteous in explaining the process to follow with my car More

by Elidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abelardo Carrasco
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Jul 21, 2026 -

Toyota Carlsbad Parts & Service responded

Elidia, Abelardo is a quality asset to us here and it's no surprise to see that he provided you with the best service possible. We'll be sure to share this positive feedback with him and we look forward to continuing to assist with all of your Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 20, 2026

Very courteous, efficient, and made you feel like they would take good care of your car. More

by Angiedebruyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Print
Jul 21, 2026 -

Toyota Carlsbad Parts & Service responded

Angie, We're so happy to see you drove home satisfied and received the 5-star service you deserved. Thanks for choosing us for your vehicle needs and thanks for this 5-star review. Until next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 20, 2026

I've had my vehicle serviced at Carlsbad Toyota since it was new (7 years). I heard horror stories about other dealers but here they take customer satisfaction very seriously and I've never had an issue. More

by Ray H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jul 20, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here, Ray! We're so lucky to have you as a valued customer and we can't wait to work together for another 7+ years! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 19, 2026

Pete was my service representative. I arrived early and my car was taken ahead of time. Pete reviewed the cars history. He recommended oil change and tire rotation. Since I had had new More

by 1120H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Print
Jul 20, 2026 -

Toyota Carlsbad Parts & Service responded

We're here to help and are happy to see that Pete and our team took great care of your vehicle. We're glad that you drove home completely satisfied and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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