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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.9
1,276 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,276 Reviews of Toyota Carlsbad Parts & Service

August 14, 2026

Alondra was outstanding, very knowledgeable and courteous, service was complete in less time thank you More

by rauljauregui06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Raul, Alondra is an all-star and we're so happy to see that you had the best experience here. Thanks for taking the time to share this 5-star review and thank you for choosing Toyota Carlsbad. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 14, 2026

Everyone was courteous and informative. My car was serviced in less than the stated time. More

by reclinerdiner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector of Carlsbad Toyota
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see that we got you in and out in no time and that you drove home satisfied. We hope that your Toyota is treating you well and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 13, 2026

Very professional and and knowledgeable explaining to me about the services my car needed. Thanks David for helping me. More

by Hector munoz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Hector, Thanks so much for choosing us here for your vehicle needs and thank you for taking the time to share your experience. Should you ever need any assistance in the future with anything, please don't hesitate to let us or David know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 13, 2026

David Wade was on time and great as usual He explains everything calmly and listens well More

by dalsinpatricia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Patricia, David is awesome and it's no surprise that he always provides you with 5-star service. We can't wait to share this with him and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 12, 2026

Quick service, however I was surprised when I had to pay out of pocket for a rental vehicle when I told them I was going to drop off my vehicle for a 3 hour routine service on a Tuesday morning. I talked to More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sam, The service team is glad to hear your service was completed promptly, but we’re sorry the overall experience did not fully meet your expectations. Every dealership may have different policies and offerings, and your perspective is appreciated. Available transportation options and service amenities can also be discussed when scheduling an appointment. Thank you for choosing Toyota Carlsbad. Your feedback is valued, and we hope to provide you with a more positive experience in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 12, 2026

Customer service was outstanding! I will most definitely do all of my car service here. More

by terriempson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Terri, We're so happy to see you received 5-star service here and we can't wait to continue to assist with all of your future Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Kevin was more than helpful. He helped with getting the service I needed to get done. More

by Davidmcwhirter858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi David, Kevin is a great asset to us here and it's no surprise to see that he went above and beyond to accommodate you. We can't wait to share this with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Toyota Carlsbad continues to provide incredible service. I brought my 2020 Tacoma in for routine maintenance. Corinna, my Service Advisor, addressed all my questions and got me checked in quickly. The wait More

by Alfred F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Alfred, We couldn't be happier to see you had a 5-star experience from start to finish and that you were comfortable while you waited. We hope that your Tacoma is treating you well and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Fast and efficient at their service drive and getting me back on the road. 5/5 More

by alexc29888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Alex, We're glad we could get you in and out in no time and we appreciate you choosing us for all of your Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

TOYOTA SERVICE DEPARTMENT kept me informed on what was needed and the cost. Car was ready quickly and had a car wash coupon that I could use at any time. More

by andree.blevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kief
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Andree, We appreciate you stopping by and taking the time to share your experience. We're glad you drove home satisfied and we look forward to assisting with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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