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Toyota Carlsbad Parts & Service
Carlsbad, CA
942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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942 Reviews of Toyota Carlsbad Parts & Service
March 27, 2020
Four days after buying my car the tire inflation warning came on. Instead of having to return to Escondido I was directed to Carlsbad where I arrived less than one hour before closing. They promptly took my came on. Instead of having to return to Escondido I was directed to Carlsbad where I arrived less than one hour before closing. They promptly took my vehicle in and attended to my tire pressure which was extremely low when I left the dealer’s lot earlier that week. My car was returned in 30 to 45 minutes with tires properly inflated to the manufacturer’s recommendation and they also wiped down the interior of the car considering the coronavirus situation we are in today. All the staff was friendly and professional. And I also received a free car wash voucher. I would return to this location for car service again. More
by Squiggly D
Employees Worked With
Unknown - everyone I spoke to!
March 25, 2020
My service advisor Ken was very friendly, helpful and knowledgeable. His follow up with me was exemplary. I have been a Toyota Carlsbad client since about 1997. They are an honest dealership. knowledgeable. His follow up with me was exemplary. I have been a Toyota Carlsbad client since about 1997. They are an honest dealership. More
by Dragon Lust
Employees Worked With
Ken
March 07, 2020
We have 3.5 Toyotas. Carlsbad is where we go for maintenance. We’ve also used them for collision repair. It is good to have consistently reliable services close to home. maintenance. We’ve also used them for collision repair. It is good to have consistently reliable services close to home. More
by Robert
Employees Worked With
Amber Morris
February 20, 2020
Always a professional service. Staff is friendly and efficient. Corinna Hyatt is great to work with and has a lot of knowledge about vehicle services. efficient. Corinna Hyatt is great to work with and has a lot of knowledge about vehicle services. More
by Murraywk48
Employees Worked With
Corinna Hyatt
February 18, 2020
I took my 2020 RAV4 because the rear view mirrors glass shaking, and nothing done to the issue, according to the invoice is normal operation due to design, on my opinion I don’t think is correct on a very shaking, and nothing done to the issue, according to the invoice is normal operation due to design, on my opinion I don’t think is correct on a very new car the mirror to shake the way it is I don’t think is the design to be like that More
by Aguilera.camilo
Employees Worked With
Amber Morris
February 14, 2020
Awesome as usual 😊 Have been a customer for many years and have always been pleased with the customer service department and the customer service staff... awesome! and have always been pleased with the customer service department and the customer service staff... awesome! More
by ksholbo
Employees Worked With
Dave Ramstad
February 08, 2020
It was very easy to have a required recall taken care of here. I even was offered a loaner car for the day. Everyone was friendly and helpful. here. I even was offered a loaner car for the day. Everyone was friendly and helpful. More
by kristenscott2001
Employees Worked With
Pete Bennett
February 07, 2020
Fast,friendly,service. Will be back for service. Great staff and environment. I will always come back for service. Thank you Toyota very happy to be a Toyota owner. staff and environment. I will always come back for service. Thank you Toyota very happy to be a Toyota owner. More
by Jim
Employees Worked With
Keif Ramstad, Amber Morris
February 02, 2020
Having never been to Toyota Carlsbad prior to today I was shocked at how reasonable the costs were compared to other dealerships for similar services. There waiting facilities were extremely comfortable and shocked at how reasonable the costs were compared to other dealerships for similar services. There waiting facilities were extremely comfortable and the service underwriter I dealt with was an extremely helpful gentleman. More
by norman.levinson
Employees Worked With
Ken, service underwriter
