Toyota Carlsbad Parts & Service

Why would I get charged $165 for an alignment under the 2 year/24 month care package? That should be free! Luckily my car did not need it. year/24 month care package? That should be free! Luckily my car did not need it. More

Nice, comfortable lounge to wait in, and I appreciate Teresa’s customer service and looking out for me on a part replacement. But a 3-hour wait for a routine maintenance service that only involves a tire Teresa’s customer service and looking out for me on a part replacement. But a 3-hour wait for a routine maintenance service that only involves a tire rotation, an air filter install and a multi-point inspection is considerably too long, in my opinion. More

My service advisor, Daniel, was very efficient, thorough and helpful! He even came to find me in the waiting area to give me status updates. and helpful! He even came to find me in the waiting area to give me status updates. More

CLEAN AND EFFICIENT , EVERYONE WAS HELPFUL, TANNER WAS VERY HELPFUL AND IT WAS NICE TO HAVE ONE PERSON OF CONTACT ... VERY HELPFUL AND IT WAS NICE TO HAVE ONE PERSON OF CONTACT ... More

Ken was terrific! My recall items were handled quickly and he advised me if an unexpected issue that was resolved equally fast. This is by far the best dealership expe My recall items were handled quickly and he advised me if an unexpected issue that was resolved equally fast. This is by far the best dealership experience I’ve had 👍 More

Every year for annual service is a good experience. Keif is good at communicating the necessary work being performed and recommended work for future visit. Reasonable pricing, comfortable waiting roo Keif is good at communicating the necessary work being performed and recommended work for future visit. Reasonable pricing, comfortable waiting room, fresh ground coffee, and free wifi are also a big plus for customers. More