Toyota Carlsbad

Brett, Alan and LeeAnn were very helpful with my purchase of a new RAV4 Plug-In Hybrid. of a new RAV4 Plug-In Hybrid. More

The Service Department was very helpful and friendly. Much Appreciated! Answered all questions and assisted my wife quickly! Look forward to visiting the dealership again soon Much Appreciated! Answered all questions and assisted my wife quickly! Look forward to visiting the dealership again soon More

Dealership itself is great customer service was awesome however, used car we got isn’t great we haven’t even made a payment yet and have taken it to the dealer 3x for transmission issues, rotor issues and however, used car we got isn’t great we haven’t even made a payment yet and have taken it to the dealer 3x for transmission issues, rotor issues and wheel bearing. Had to pay for rental out of pocket while they fixed it for 7 days. Dealer states they can’t do anything but just frustrating.Just make sure you really test the car before making a purchase maybe take someone that actually knows about cars. 20k plus commitment on a used car for it to be unreliable. More

Emily Harvey, Nicole (Nikki) Nielsen, and the team at Toyota Carlsbad were amazing to work with! They were all so kind, professional, and courteous - I didn't feel pressured at all as it was quite a comf Toyota Carlsbad were amazing to work with! They were all so kind, professional, and courteous - I didn't feel pressured at all as it was quite a comfortable experience, not to mention how fast and efficient the process and entire service was! Thank you so much for the wonderful experience! Keep up the great work! :') More

Everyone was great! I absolutely love my car and the attention that I received at the dealership. I absolutely love my car and the attention that I received at the dealership. More

Courteous, professional, and no pressure made me very comfortable I left the dealership with a big smile comfortable I left the dealership with a big smile More

Ken McDonald and Dave Wade the service advisors at Toyota service are great to work with. They are both knowledgeable and customer service oriented. I would highly recommend. service are great to work with. They are both knowledgeable and customer service oriented. I would highly recommend. More

Easy to buy start to finish once a fast process. Finance lady was amazing, not to mention the best prices we could find. Finance lady was amazing, not to mention the best prices we could find. More

Emily Harvey and her team at Toyota of Carlsbad provided the fastest and most competitive offer during my search for a new Toyota EV. Since I knew exactly what I wanted, I requested quotes from more than 10 the fastest and most competitive offer during my search for a new Toyota EV. Since I knew exactly what I wanted, I requested quotes from more than 10 dealerships across San Diego County, and Emily responded immediately with an aggressive, transparent, and unmatched offer. I especially appreciated the prompt, straightforward communication and the no-nonsense answers to all of my questions. The entire process was smooth, efficient, and stress-free. Best of all, the deal I received exceeded my expectations. If you’re shopping for a Toyota, I highly recommend asking for Emily Harvey by name. She made the entire experience easy, honest, and enjoyable. More

I recently purchased a vehicle from Toyota Carlsbad, and the experience was outstanding from start to finish. If you want a smooth, zero-pressure process. Emily’s patience and dedication over several wee the experience was outstanding from start to finish. If you want a smooth, zero-pressure process. Emily’s patience and dedication over several weeks of decision-making were incredible. When my wife and I were hesitant about paint finishes, she went completely out of her way on her day off to text us 10 real-world photos directly from the lot. Her transparency regarding regional inventory allocations and factory packages was incredibly refreshing—no generic sales pitches or hidden surprises. When I initially needed to hit the brakes and wait, she applied zero high-pressure tactics, which is exactly why I felt completely comfortable coming back to her to place my deposit. Delivery day was just as seamless. Emily accommodated a last-minute schedule shift to a much earlier time without missing a beat. She is responsive, professional, and a true masterclass in customer service! More