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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

June 22, 2017

Oil change Quick & friendly service. Very professional & courteous. Sal, our service advisor went out of his way to ensure our coupons were applicable, giving More

by EB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 23, 2017 -

Toyota Carlsbad responded

Hi, there! I love coupons!!! It's great to hear Sal made sure the savings were applied!! Thank you so much for your review! Thank you for choosing Toyota Carlsbad as your Service Center! Have a great weekend! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 19, 2017

Excellent service with great people. She patiently explained the details very well as I don't know about cars as a first time buyer. Thank you! More

by Felytikaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa McCormick
Jun 19, 2017 -

Toyota Carlsbad responded

Congratulations on being a first-time buyer! How exciting!! Please reach out if you have any questions! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 17, 2017

Friendly and expedient service Toyota Carlsbad Service Department is efficient in providing friendly and expedient service. Their customer lounge is comfortable with complimentary More

by Ben M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 19, 2017 -

Toyota Carlsbad responded

Hi, Ben! Thank you for your kind review! It's great to hear you were comfortable during your wait and your vehicle was ready on time! That's our goal!! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 12, 2017

Lyza was the nicest girl I was very impressed with lyza she said Toyota Carlsbad was a great company to work for she was the sweetest girl very personal. Great service More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyza
Jun 13, 2017 -

Toyota Carlsbad responded

Hi, there! I agree with Lyza! It's like home here at Toyota Carlsbad! Thank you so much for leaving us such a kind review and for choosing Toyota Carlsbad! Enjoy this beautiful weather! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 10, 2017

Best car buy An amazing experience. Everybody was very friendly and helpful. Our salesman was extremely helpful and answered all our questions. Would recommend T More

by My Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Magi Salib, Nikki Nielsen
Jul 06, 2017 -

Toyota Carlsbad responded

Thank you so much for your review! We appreciate your feedback! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 08, 2017

My regular services I keep my car serviced at this facility for the overall great service!!! The staff here in Carlsbad knows what customer service means. Excellent work! More

by Uber Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Jun 08, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words and continued service! We are happy to be your go to Service Department! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 08, 2017

Another great car buying experience I highly recommend this location for two important reasons. First reason is for their friendliness of their employees who greet and offer to help rig More

by Yambri1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Suarez
Jun 13, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for leaving us such a kind review! Martin is definitely a go getter!! You are right about that! I'm thrilled to hear your experience was truly exceptional! Enjoy your new ride! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 02, 2017

Truly Exceptional Friendly people and fast service! Addressed my concerns with no problem and will be back again. They also have free wifi, which is always a plus. More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efren Rios, Sarai Vargas
Jun 05, 2017 -

Toyota Carlsbad responded

Thank you for servicing your vehicle with us! It's great to hear about your experience! We appreciate your feedback. Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 31, 2017

Went through fleet sales. They made it a breeze We went in first time and it was a horrible experience with a new salesman that had obvious lack of experience and his communication was poor due to c More

by Debbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex niki Patrick susan
Jun 02, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback. We sincerely appreciate you giving us a second chance. I would like to gather some more information from you regarding your first visit here. Please contact me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 31, 2017

Fleet sales made it easy Used Costco to order my new truck and was impressed as to how effortless Fleet Sales made it happen. I'm looking forward to the same service when I b More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry
Jun 02, 2017 -

Toyota Carlsbad responded

Hi, there! Isn't the Costco program great! Congratulations on your new truck! Come say hi when you're in town for service! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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