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Toyota Carlsbad

Carlsbad, CA

4.6
833 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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833 Reviews of Toyota Carlsbad

May 08, 2017

Excellent The service people made the process seamless, from start to finish all my questions where answered and my car was returned in the time that they indic More

by plryan48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D.Y. and just all the people who filled out paper work from the fellow who checked us in to the young lady cashier.
May 09, 2017 -

Toyota Carlsbad responded

Hello! Your recommendation is a great compliment! Thank you so much! I will share your kind words with our service team today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 07, 2017

Prius service, oil change, recall replacement Amazing facility and service. They service a large number of customers daily and they have plenty of service people working to accommodate their clien More

by Prius2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 09, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience! We appreciate the kind words! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 06, 2017

New car sales Excellent people! Came in through my bank's car purchase program. Matched the lowest offer from another dealership & they had the car I want in stock. More

by Dee1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duff Joy; David
May 09, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing Toyota Carlsbad! I love reading reviews such as yours! You have expressed to our online community what we are all about! No stress, relaxed, and friendly. :) I will share your review with Duff and team today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 05, 2017

Quick & Friendly Had 15,000 mile service done. Had made an appointment for late afternoon but arrived way early. No problem, Marley checked me in swiftly and said it w More

by Rn123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marley, Abbeys
May 05, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind words! Marly is one of our superstars! It is a pleasure to hear Marly accommodating you early. We know your time is valuable! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 02, 2017

Excellent service! Superior service once again. I love coming to this dealership for service. Everyone is always super friendly and seem very knowledgable on the subject More

by JudgeJudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
May 04, 2017 -

Toyota Carlsbad responded

You are so welcome! And thank you for returning to us for all of your service needs! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Repair Great service and they got me in and out within the time line they provided me. From the service advisor to the service in the waiting room was great. More

by Dalesna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Carroll
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! It's great to hear your experience was fast and efficient! We appreciate you choosing us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Great car buying experience The sales and financing staff were very professional very expedient handled everything in an efficient manner I was very pleased. I was in a hurry whe More

by Dumpbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duff and Nikkie
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! Glad we got you in and out! :) Enjoy our new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 30, 2017

Great experience Toyota Carlsbad made leasing my car a great experience from beginning to end. I felt no pressure as I looked at my options. Once I decided I wanted a More

by KT456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie, James, Bob, Scott
May 01, 2017 -

Toyota Carlsbad responded

Yay! I'm so pleased to hear how happy you are!! Leasing is a great option! We have many options here at Toyota Carlsbad. Something for everyone! Thank you for choosing us and for sharing your experience! Enjoy your new Camry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 29, 2017

Easy no stress purchasing We purchased a new 2017 Prius V this afternoon at Toyota Carlsbad. We sought out Alex Ordonez the Fleet Manager primarily because this was our second More

by Dave G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty to Alex! I'm pleased to hear he worked out a deal that works just right for you! I will be sure to share your kind words with Alex and our management team today! Enjoy your new Prius V! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 29, 2017

Went in for service Excellent care and service. Sometimes the wait can be a while but they do try and get you in and out as soon as possible. More

by abao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 01, 2017 -

Toyota Carlsbad responded

Thank you so much for your review! We do apologize for the extended wait time. Our certified Toyota Technicians ensure your vehicle is fixed correctly the first time. We don't want to rush when it comes to safety! Thank you for your understanding. We appreciate you choosing Toyota Carlsbad to service your vehicle. Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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