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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

September 23, 2016

Chien Huynh knows customer service Chien Huynh is the best Service Advisor I have ever had the pleasure of working with. He understands how customer service should work. Most everyone a More

by UPsd90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Huynh
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! What a great review on Chien! Thank you so much for sharing your experience with our on-line community! It is wonderful to hear that Chien exceeded your expectations! Feel free to schedule your next appointment with him, and consider him your go-to guy! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

To the moon and back Experience was as great as flying to the moon and back (just got done watching some NASA stuff). Kevin is a great staff, personable customer service, More

by bruiserbutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Myriam
Sep 23, 2016 -

Toyota Carlsbad responded

THREE, TWO, ONE..... BLAST OFF!!!! LOL!! What a fantastic review! It is awesome to hear we are just as comfy as the Holiday Inn! Maybe we should create a Toyota Carlsbad Inn! Then you can watch NASA and spend the night! :) Have a great weekend! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

Good service Overall great service at Toyota Carlsbad Very informative of what is needed and what type of work would be performed. We will return for next servic More

by Bigmike's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffiney Reed (service advisor)
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review on our Service Department! It is our pleasure to have you as a regular customer! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

First Visit for Required Maintenance I took my 2016 Avalon Hybrid in for its first required maintenance at 5000 miles or six months. The Service Center was busy, but efficient. The work g More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien H.
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! Welcome!! It's great to hear your first visit was efficient! We look forward to servicing you in the future! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

First Visit for required maintenance I arrived about an hour early (with my book) for scheduled first required maintenance for my 2016 Camry and was prepared to take my turn waiting. Muc More

by RRR183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Wiegenstein and Kate
Sep 23, 2016 -

Toyota Carlsbad responded

Early bird gets the worm!! ;) I hope you had some time to read your book while you waited! It's so great to hear about your first experience with our Service Department! Thank you for sharing! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 21, 2016

car service The young man, Rich Wood, who checked me in was cheerful, professional and very polite. First time I have seen him and he is a keeper. Pete, my servic More

by boatmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wood, Pete Bennett
Sep 21, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for noticing our small changes! We will definitely keep Rich! Don't worry! :) As always, thank you for choosing Toyota Carlsbad as your service center! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank you enough for choosing Toyota Carlsbad! Please send us some photos!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 Read less

September 21, 2016

Great Experience I took my 2006 Matrix for airbag recall fix. It had just clocked 206,000 miles. Decided to see if I could get into a "gently used" newer car. Scott More

by Chris Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Jacobi, Truman Berg
Sep 21, 2016 -

Toyota Carlsbad responded

Wow! What an achievement! 206,000 miles! Congratulations on your "gently used" Prius! I'm sure it is a bit different than your Matrix, but I know you will love it! Send us some photos! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 20, 2016

very fast and good service I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car. More

by kosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larissa Bennett
Sep 20, 2016 -

Toyota Carlsbad responded

Hi, there! So great to hear from you! If you ever want us to wash your car, just let me know! I'd be happy to send you a wash certificate! :) Thank you for sharing your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 20, 2016

Fanatastic car buying experience! I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad More

by cliffmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vargas & Tim Stamatelaky
Sep 21, 2016 -

Toyota Carlsbad responded

Welcome home! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank you enough for choosing Toyota Carlsbad! Please send us some photos!! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 20, 2016

Spectacular service! !!!!!!!! I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I k More

by Rav4loveit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Wiegenstein and Tyron Hennig
Sep 21, 2016 -

Toyota Carlsbad responded

Hi! Great to hear! Nothing getting in and out and enjoying the rest of you day! We appreciate your feedback and look forward to seeing you in another 5,000! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 Read less

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