Back

Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

789 Reviews of Toyota Carlsbad

August 19, 2016

Excellent From beginning to end I was treated with professionalism, respect and kindness. I will, without hesitation, highly recommend Toyota Carlsbad to all m More

by Annetta L Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy and Aaron Flore
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, Annetta! Thank you so much for sharing your experience! We appreciate your recommendation! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 18, 2016

Just as your TV ads state, relaxed and friendly place! Sal was absolutely wonderful. He was patient when the vehicle didn't behave as I described. He suggested the car remain overnight and they will try i More

by Jimmie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Becerra wonderful adviser. Very helpful. Thank you.
Aug 19, 2016 -

Toyota Carlsbad responded

Hi Jimmie, Thank you for sharing your experience with Sal! It is so great to hear Sal suggested you leave your car overnight so our team had an opportunity to experience the issues you described. I know Sal was happy to help and get you back on the road safely and in a timely manner! Thank you for choosing Toyota Carlsbad! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 18, 2016

Quick, trusful, and professional The staffs are very nice, friendly and professional. The service is quick, quality and timing as promised. I am happy that the issue of my car was pre More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany and Corinna
Aug 19, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for sharing your experience on Dealer Rater! I am pleased to hear our Parts and Service Center diagnosed your car quickly and got you back on the road! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 18, 2016

35000 service Thank you Toyota and the service staff starting with the service manager on down all the way down to the cashier very professional and friendly and pr More

by Tracylunapalis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and cashier
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, there! You are so welcome! And thank you for choosing Toyota Carlsbad Parts and Service! We appreciate you taking time out of your day and leaving us a review! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 17, 2016

Mark was great Quick and easy super helpful mark went above and beyond and finance was able to lower my rate from9.9 to 4.9 apr Thanks again I will be back to the u More

by Usedcarbuyergreatservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lehman
Aug 18, 2016 -

Toyota Carlsbad responded

Hi, there! Your experience does sound great! ;) And finance saved you some extra money on your APR! Awesome!! We will see you on your first scheduled maintenance visit! Thank you for choosing Toyota Carlsbad. I'll be sure to share your review with Mark today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 17, 2016

Friendly and Timely It was a very professional and timely experience. From the time I drove up to the Service Department, the Service Advisor, The Cashier, and the Servic More

by davidmfoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard, Didn't get the rest of the names
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your review with our Parts and Service center! We appreciate you! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 17, 2016

Speedy courteous service Very professional. Friendly and fast service. Salespeople very forth right on what I was getting for my trade in and new car. Very satisfied with serv More

by Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETE
Aug 18, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for sharing your experience! You will always receive honest service here at Toyota Carlsbad! We want you to feel confident in your decision and know you always have someone available, just a phone call away. Congratulations on your new vehicle! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 15, 2016

Great service! Thanks guys, just a loose cable and back on the road! Kevin Laird is a very genuine good guy to work with, I would definitely reccamend Toyota of Carl More

by designerwithin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Aug 16, 2016 -

Toyota Carlsbad responded

Hi! It is so great to hear you were back on the road quickly! Just a loose cable, that must have eased your mind a bit!? Thank you so much for sharing your experience with Kevin Laird. I will share your review with him today! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 15, 2016

Fast, competent, friendly service. Last week my Prius would not start. I had it towed to Carlsbad Toyota service at 2:30 PM and it was diagnosed, serviced and ready for pickup by 5! More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien (don't remember last name). Everyone there was friendly and competent, actually.
Aug 16, 2016 -

Toyota Carlsbad responded

Hi there, I am so happy to hear we took care of your Prius in just a few hours. No worries while you are here at Toyota Carlsbad! We will take care of your vehicle and you! See you next time on you regularly scheduled maintenance. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 15, 2016

Excellent experience I heard great things from my sister as she & my brother-in-law's family had all bought there new cars at this location. I drove in with my beat up old More

by auds123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar
Aug 16, 2016 -

Toyota Carlsbad responded

Hi there, Congratulations on your new 2016 Toyota Camry! What color did you get? I know you will love driving your Camry! Mauricio is pretty awesome, I'm sure he answered all of your questions and ensured you felt confident in your decision. Welcome to our family! Wishing you many miles, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

...
42
...