Toyota Carlsbad

Great service on every visit I really enjoyed the service at Toyota Carlsbad Service. I am greeted well and treated like a queen when I'm here. The advisors are kind and informati I really enjoyed the service at Toyota Carlsbad Service. I am greeted well and treated like a queen when I'm here. The advisors are kind and informative. The youNguyen ladit's and gentleman that greet you after you go in to the waiting area are very nice and helpfully too. Oh don't forget the great Starbucks coffee...my favorite. And the lady there she is always so sweet and helpful. 😊 More

Friendly service , I was hungry and ready to take the shuttle but no one called my name so I stayed there hungry. I did however receive a phone call to be picked up fr , I was hungry and ready to take the shuttle but no one called my name so I stayed there hungry. I did however receive a phone call to be picked up from a destination I was never dropped off at. More

Steve Guerro Always great working with Steve. He gets the job done on time at the best prices! Brought my Prius and Tacoma in at the same time and got both back c Always great working with Steve. He gets the job done on time at the best prices! Brought my Prius and Tacoma in at the same time and got both back clean and all problems fixed More

Excellent experience! Had a great experience! I Loved Frank who helped me, was patient with me and answered all my questions. He went out of his way to help me and heeven s Had a great experience! I Loved Frank who helped me, was patient with me and answered all my questions. He went out of his way to help me and heeven stayed passed his work hour to wait for me with the color and the car that I wanted. Very happy customer! More

Great employess Bought a Corolla yesterday evening,8/7/216.Got an internet price from Christina via email,helped by salesman Sam Khoury who was respectful ,not pushy Bought a Corolla yesterday evening,8/7/216.Got an internet price from Christina via email,helped by salesman Sam Khoury who was respectful ,not pushy and had a big smile even if he was tired.Financial officer Truman was thorough,nice and matched the rate of our bank.A++ service. More

Recall Got there at 7:50AM and I was greeted by someone immediately and gave me instructions. Shortly after that Ronald came up to me and instructed me to g Got there at 7:50AM and I was greeted by someone immediately and gave me instructions. Shortly after that Ronald came up to me and instructed me to go inside the office so he can do the paper work. I was told that car would be ready between 1:00pm and 2:00pm. They called before noon saying my car was ready. Very fast service. Thank you! More

Upgrade program The car was chosen and the offer to upgrade was given and explained in detail. There wasn't any pressure and I was given a chance to take the car for The car was chosen and the offer to upgrade was given and explained in detail. There wasn't any pressure and I was given a chance to take the car for 24 hours to drive local area and freeway to see if it,was to my liking. In the end I decided to upgrade. Thank you. More

Very nice Service price seems reasonable compared to the other place where we brought our car for service before. Overall experience is very good. We needed r Service price seems reasonable compared to the other place where we brought our car for service before. Overall experience is very good. We needed rental car. It was very good because not only we could try out new RAV4 but also it was free. More

Recall checkup I recently moved down here and this was my first visit to the dealership. The service was Excellent!! when I called to make the appointment they were I recently moved down here and this was my first visit to the dealership. The service was Excellent!! when I called to make the appointment they were very polite and courteous. When I arrived the were once again polite, courteous and professional. I service manager was the same and when my Truck was done, the service manager promptly let me know and they had washed the truck for me. While I waited, the lounge area had food and drinks you could buy and fast free WiFi. The best toyota dealership I have experienced. More

Antenna fix Dave had my antenna fixed after I pointed out that it broke while going through the car wash at Toyota. He promptly got it fixed, without charging fo Dave had my antenna fixed after I pointed out that it broke while going through the car wash at Toyota. He promptly got it fixed, without charging for the fix. Thank you, I appreciate the honesty since i noticed he problem a few days after I came back from the dealer. More