Toyota Carlsbad
Carlsbad, CA
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820 Reviews of Toyota Carlsbad
excellent service This facility is well built, nicely designed, staff is friendly, courteous, and available. service on car is excellent as usual. Been customer since 1 This facility is well built, nicely designed, staff is friendly, courteous, and available. service on car is excellent as usual. Been customer since 1977. still the dealership to go for all my Toyota needs. excellent customer service! More
Friendly and efficient service Carlsbad Toyota makes me feel important and comfortable. It has a very nice lounge with coffee and muffins where you can relax and wait while the work Carlsbad Toyota makes me feel important and comfortable. It has a very nice lounge with coffee and muffins where you can relax and wait while the work is done. They are prompt and efficient with their service. It was a very pleasant experience to be there. More
Friendly service The wait to drop off my car was a little long (about 15 minutes even though I had an appointment) but the employees were friendly and my car was compl The wait to drop off my car was a little long (about 15 minutes even though I had an appointment) but the employees were friendly and my car was completed in less time than expected for less money than quoted over the phone. More
What a great experience This was the first time ever that I have purchased a brand new vehicle and boy am I glad that I went through Toyota of Carlsbad. I feel very strongly This was the first time ever that I have purchased a brand new vehicle and boy am I glad that I went through Toyota of Carlsbad. I feel very strongly that everyone that I encountered went above and beyond for me. More
Recall repair I was in for the recall notice for rear seat seat belts. Repair was done in a reasonable amount of time. I also had to have some instruction on how to I was in for the recall notice for rear seat seat belts. Repair was done in a reasonable amount of time. I also had to have some instruction on how to use the back center seat belt. I have have my Rav 4 for 8 years and never had to use the center seat belt until recently. More
Quick service My car was done in a timely fashion and it was not expensive. Also the shuttle to the outlet malls was a plus with hourly pick ups back! My car was done in a timely fashion and it was not expensive. Also the shuttle to the outlet malls was a plus with hourly pick ups back! More
Great service I received great service from Toyota Carlsbad. Sal was very friendly and very helpful. Sal also made sure to go through the paperwork, and he walked m I received great service from Toyota Carlsbad. Sal was very friendly and very helpful. Sal also made sure to go through the paperwork, and he walked me through the entire process. More
Maint. Jana Was most helpful and as always courtesy. She is always pleasant and informative. She is helpful and does not try to sell me things I do not req Jana Was most helpful and as always courtesy. She is always pleasant and informative. She is helpful and does not try to sell me things I do not require. More
Great experience Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended a number of people go and see Dave. More
60,000 mile service Steve Guerrero, the Service Advisor, did a great job, start to finish. In addition to timely service and follow up, Steve went above and beyond to be Steve Guerrero, the Service Advisor, did a great job, start to finish. In addition to timely service and follow up, Steve went above and beyond to be sure that I was satisfied. He took the extra step of finding a way to wash the Prius when the car wash went down. This type of customer engagement is the reason that I continue to choose Toyota Carlsbad when there are other alternatives available. Thank you Steve! More

