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Toyota Carlsbad

Carlsbad, CA

4.4
820 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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820 Reviews of Toyota Carlsbad

August 04, 2016

excellent service This facility is well built, nicely designed, staff is friendly, courteous, and available. service on car is excellent as usual. Been customer since 1 More

by fred68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Aug 05, 2016 -

Toyota Carlsbad responded

Hi there, Thank you so much for your loyalty! You have been a customer for almost as long as Toyota Carlsbad has been around!! Wow!! :) Your feedback is greatly appreciated! Cheers to many more miles and years!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 04, 2016

Friendly and efficient service Carlsbad Toyota makes me feel important and comfortable. It has a very nice lounge with coffee and muffins where you can relax and wait while the work More

by Corolla owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 05, 2016 -

Toyota Carlsbad responded

Hi there, Reading your review brings a big smile to my face! You did exactly what we want for you! You relaxed while your vehicle was being serviced! We want you to feel right at home while you are here! Thank you so much for your shout-out! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Friendly service The wait to drop off my car was a little long (about 15 minutes even though I had an appointment) but the employees were friendly and my car was compl More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Guererro
Aug 05, 2016 -

Toyota Carlsbad responded

Hi Susan, I'm sorry you incurred a bit of wait when you first arrived. Your appointment does ensure your vehicle is serviced before a customer without an appointment. Awesome your vehicle was out ahead of time!! Thank you for your feedback and for choosing Toyota Carlsbad. Have a greet week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

What a great experience This was the first time ever that I have purchased a brand new vehicle and boy am I glad that I went through Toyota of Carlsbad. I feel very strongly More

by Moses Chairez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustav and Mauricio
Aug 04, 2016 -

Toyota Carlsbad responded

Hi there, Moses! Wow! Congratulations! Isn't is so exciting to have a brand new vehicle!? Thank you for choosing to purchase your first ever brand new car from Toyota Carlsbad! You are now part of a loving and caring family! Welcome! I will share your review with Mauricio and Gus today! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Recall repair I was in for the recall notice for rear seat seat belts. Repair was done in a reasonable amount of time. I also had to have some instruction on how to More

by nancy849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 04, 2016 -

Toyota Carlsbad responded

Hi, there! Glad we got that recall taken care of for you! Now you can use your center seat with the comfort of knowing your passenger is safe! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Quick service My car was done in a timely fashion and it was not expensive. Also the shuttle to the outlet malls was a plus with hourly pick ups back! More

by Hana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Higgins
Aug 03, 2016 -

Toyota Carlsbad responded

Hi, Hana! Thank you for your review! Sounds like you enjoyed your visit here to our Service Center! Awesome! And thank you for choosing Toyota Carlsbad. We know there are a lot of options out there. We appreciate your loyalty! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 02, 2016

Great service I received great service from Toyota Carlsbad. Sal was very friendly and very helpful. Sal also made sure to go through the paperwork, and he walked m More

by XBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Aug 03, 2016 -

Toyota Carlsbad responded

Hello! Thank you for your review! It is our pleasure to assist you! Sal is super friendly. :) One of my go-to-guys in our Service Department! I will be sure to share your feedback with him today! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 02, 2016

Maint. Jana Was most helpful and as always courtesy. She is always pleasant and informative. She is helpful and does not try to sell me things I do not req More

by Santini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Aug 03, 2016 -

Toyota Carlsbad responded

Hi! Thank you for sharing your experience with Jana! We appreciate you choosing Toyota Carlsbad as your Service center! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 01, 2016

Great experience Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended More

by Mark Schultz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Aug 02, 2016 -

Toyota Carlsbad responded

Hi, Mark! Thank you for choosing Toyota Carlsbad! I know Dave Ramstad will appreciate your recommendation! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 01, 2016

60,000 mile service Steve Guerrero, the Service Advisor, did a great job, start to finish. In addition to timely service and follow up, Steve went above and beyond to be More

by Toyotaguy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Guerrero
Aug 02, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for sharing your experience with Steve Guerrero! We appreciate you choosing Toyota Carlsbad as your service center. There a lot's of choices, we know! Your commitment to us is greatly appreciated. See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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