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Toyota Carlsbad
Carlsbad, CA
789 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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789 Reviews of Toyota Carlsbad
July 24, 2016
Glad I bleed Toyota. excellent! Customer Service is exactly what I received. Great vibe through out the facility. Their actions speak louder than words. Loyal to Toyota#1. I will Customer Service is exactly what I received. Great vibe through out the facility. Their actions speak louder than words. Loyal to Toyota#1. I will be back Terminator voice. Thank you! More
by 38 Leonardo
Employees Worked With
Jana Leopard
Helpful July 24, 2016
Excellent work and even better customer service. The quality of work was excellent and Kevin Laird always does an excellent job when we bring our cars in for service. We always make a point of asking The quality of work was excellent and Kevin Laird always does an excellent job when we bring our cars in for service. We always make a point of asking for him. More
by fatdog
Employees Worked With
Kevin Laird
July 22, 2016
BEST AUTO TECHNICIAN AND SERVICE MANAGER The auto technician (Nck Welch) who works on my vehicle is extremely competent; I never worry about breaking down on California freeways due to his ex The auto technician (Nck Welch) who works on my vehicle is extremely competent; I never worry about breaking down on California freeways due to his expertise. The two service managers (Kevin Skinner and Kevin Laird) have always given great advice as to the maintenance needs for my vehicles. I have been going to Toyota Carlsbad since I purchased my first vehicle there in 2001. Since then I have never broken down or had to worry about the performance of my vehicles. I attribute this to the auto technician and the service managers. The personnel at this dealership service center have been well chosen and have always been professional and courteous towards me. For example, on 21 July 2001, I had to have a tire replaced due to a nail puncture in the sidewall. One young man, Mike Covington, saw me in the waiting area and took his time to say hello. He remembered me from when the old service center was a part of the sales center before the new service center was built. This may seem a small thing, but it goes to show the attitude these employees present when dealing with customers. Respectfully, Barry V. Meyers More
by friedpi
Employees Worked With
Nick Welch, Kevin Skinner, Kevin Laird
July 22, 2016
Excellent Car was taken to the service center for the Teflon coating in the morning and was a same day pick up to get it back. Car was taken to the service center for the Teflon coating in the morning and was a same day pick up to get it back. More
by Anonymous
Employees Worked With
Paul?
July 21, 2016
3rd new Prius from Carlsbad Toyota I've been a loyal customer since 2005. The service can't be beat, in both the Service and Sales departments. Steven Robles is great, helping me purcha I've been a loyal customer since 2005. The service can't be beat, in both the Service and Sales departments. Steven Robles is great, helping me purchase 2 Prius' at the lowest price with no haggling. I wouldn't shop anywhere else 😀 More
by Prius6
Employees Worked With
Steven Robles
July 21, 2016
Really good The dealer give to us all the attention and information necessary to buy the vehicle in a short time !!! Also explain everything that we request !!! The dealer give to us all the attention and information necessary to buy the vehicle in a short time !!! Also explain everything that we request !!! More
by Felipef
Employees Worked With
Alfred
July 20, 2016
New Prius I have bought or leased at least 10 vehicles from Toyota Carlsbad, each experience is professional, efficient, and considerate of my time and business I have bought or leased at least 10 vehicles from Toyota Carlsbad, each experience is professional, efficient, and considerate of my time and business. Tim in the finance department managed all the DMV paperwork, helping to make the experience perfect. Monica and David in the Fleet Office are exceptional, showing me the in's and out's of the the new Prius, and leaving me well connected to my new Prius. See Duff in Fleet, get a great Toyota with exceptional value! More
by Zoki
Employees Worked With
Duff, Tim, Monica and David
July 20, 2016
Corolla 2016 maintenance I have been a customer to Toyota Carlsbad since 2010. I am very pleased with the service provided by the team at than location! Keep up the good work. I have been a customer to Toyota Carlsbad since 2010. I am very pleased with the service provided by the team at than location! Keep up the good work. More
by AK47
Employees Worked With
Dave Ramstad
July 19, 2016
Perfection This is one of the reasons why I come to Toyota Carlsbad. The service is fantastic and I know that I will be taken care of. I didn't realize that my This is one of the reasons why I come to Toyota Carlsbad. The service is fantastic and I know that I will be taken care of. I didn't realize that my service agreement was still in force and my service rep was able to refund my visit the last time I was at Toyota Carlsbad. He caught it and even had my air filters replaced. Thank you! More
by Kiersten41
Employees Worked With
Sorry, I can't remember.
July 19, 2016
Awesome place Great place with friendly people , Craig was patient and understanding when I brought all my kids and worked with my timeline. I will send people his Great place with friendly people , Craig was patient and understanding when I brought all my kids and worked with my timeline. I will send people his way in the future. I never expected to buy a Scion, but his knowledge and knowing our needs was great in acquiring our new car. More
by Otterdude
Employees Worked With
Craig
