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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

November 09, 2015

2015 Highlander XLE Purchase Omar was GREAT, very informative and helpful. He was considerate of our time and made the vehicle purchasing experience enjoyful. Mandi was AWESOME sh More

by akinsal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry / Mandi Grudek
Nov 09, 2015 -

Toyota Carlsbad responded

Hi There, Thank you for your kind words about Omar, Mandi and the team and for taking the time to share them with the folks on DealerRater. Purchasing a vehicle through us can be a very smooth and pleasant experience, and it pleases me knowing yours was a shining example of that. If you have any post-purchase questions or concerns, be sure to let us know. Welcome, to our Toyota Carlsbad family! Walt Lyman Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

October 26, 2015

Awesome...again! Randy Hollingsworth is what every sales person should strive to be. He is honest and genuine. He listens. And I mean he actually listens. He is very a More

by Rikirescue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hollingsworth
Oct 28, 2015 -

Toyota Carlsbad responded

Stacy, YOU'RE the best. Thank you for writing us a review on both DealerRater and Yelp- we greatly appreciate it! I have already went ahead and shared your review with Randy and Jerry, Randy's manager :) Your comments put a smile on both of their faces. Thanks again, Stacy. Hope that you're loving your new truck!! Please feel free to reach out to Randy or myself if you ever have any post-purchase questions, concerns, or feedback. We're always here to help! Have a great day! Hope to see you in our service drive Walt Lyman Customer Relations wlyman@toyotacarlsbad.com (760) 496-2415

October 19, 2015

2016 Toyota Tacoma - Excellent Service! The entire team at Toyota Carlsbad is a shining example of how to be a professional, efficient and effective salesperson and care about your customer More

by Tacoma201642
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Scott and Ivan
Oct 19, 2015 -

Toyota Carlsbad responded

Hi There, Thank you so much for taking the time to share your experience with us on DealerRater :D it really means the world to us. I will be sure to share your comments with the team you worked with when I head over to our sales department later on today. Congratulations on your new Toyota and thanks again for being so wonderful and leaving your feedback! Feel free to reach out to me direct if you have any post-purchase questions or concerns. I'm here to help ensure that you receive excellent customer service with all your interactions with us. Sincerely, Walt Lyman Customer Relations wlyman@toyotacarlsbad.com 760-496-2415

October 09, 2015

Entire process was amazing Babalou was professional and very relationship oriented. He worked with us without any pressure. When I went to see about leasing I was suffering from More

by Ed Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babalou
Oct 12, 2015 -

Toyota Carlsbad responded

Hi Ed, It means the world to us that your experience was stress-free, especially considering the circumstances. Thank you so much for taking the time to write us. I do hope that you have a speedy recovery and that you feel better soon. Please let me know if there are any post-purchase questions I can help answer. Welcome to the Toyota Carlsbad family! Walt Lyman Customer Relations wlyman@toyotacarlsbad.com (760) 496-2415

September 25, 2015

Omar was the best I call Omar at approx. 10:20am on the date of the purchase. I told Omar that I was dealing on True-car and had a quote. He said he would check it out More

by Russ T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 25, 2015 -

Toyota Carlsbad responded

Hey Russ, Thanks for paying us a visit! Happy to hear that we were able to get you in and out as requested :) Please let me know if you'd ever like to set up a one-on-one with our tech extraordinaire, Tony P. He'll be able to help you set up your Bluetooth and walk you through your other vehicle functions. Have a great weekend and congratulations on your new ride!! Customer Relations wlyman@toyotacarslbad.com 760-496-2415

September 12, 2015

Great car buying experience! 3Rd car I have purchased from Toyota Carlsbad. Jose was great and easy to work with. I would want to deal with him anytime I need to purchase or lease More

by Doe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Sep 14, 2015 -

Toyota Carlsbad responded

Congratulations on the new purchase and thank you for continuing to do business with our dealership!! Three cars- that makes us feel really good. Also, thank you for taking the time to share your recent experience with Jose and Lou :) Do remember, that we are here to answer any and all questions you may have post-purchase. Welcome, to our Toyota Carlsbad community! Customer Relations wlyman@toyotacarslbad.com 760-496-2415

August 25, 2015

Exellent Service I booked my appointment with Corinna Hyatt. She has been my service advisor since I moved from AZ to CA and I am grateful for her knowledge, patient a More

by Kia 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Aug 25, 2015 -

Toyota Carlsbad responded

Thanks for the shout-out, Kia! We're happy to be your service provider of choice in sunny California and are elated that you took the time to share your experience with our girl Corinna :) I know she's going to love reading your comments- can't wait to pass those along. Please do not hesitate to reach you if you ever have any questions, concerns, or additional feedback. We always love hearing from our customers. See you next time! Customer Relations wlyman@toyotacarlsbad.com 760-496-2415

August 06, 2015

Excellent Service Alex Ordonez had a (deep) sense of exactly what we wanted and was able to show and sell us that RAV4. We would highly recommend him to other potential More

by Satisified RAV4 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Aug 07, 2015 -

Toyota Carlsbad responded

Hi, Happy Friday! Thank you for taking the time to share your experience with Alex at our dealership. Reviews really help us build our reputation and this one personally put a smile on my face. Thanks again! Please feel free to reach out to me if you have any additional feedback or burning questions you'd like to ask. I'm here to help! Welcome to the family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

Good experience Found the deal online, test-drove the car, and took a couple of days to think it over. Sales rep emailed me his best quote. He was courteous, helpful, More

by macauley86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry, Aaron Flore
Aug 07, 2015 -

Toyota Carlsbad responded

Thank you for your kind words and taking the time to share them with the folks on DealerRater. Purchasing a vehicle through us can be a very smooth and pleasant experience, and it pleases me knowing yours was a shining example of that. If you have any post-purchase questions or concerns, be sure to let us know. Welcome, to our Toyota Carlsbad family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

7th Vehicle Purchase from Here! Steven Robles spent a considerable amount of time with me working on pricing, packages, and trims. I really appreciated how relaxed the environment wa More

by TundraFan67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Aug 07, 2015 -

Toyota Carlsbad responded

Your seventh purchase?? Wow- that's amazing and it pushes the smiles on our faces to their limit. Congratulations on your new Tundra! I will be sure to send your comments about Steven Robles to our sales management team. Don't hesitate reaching out if you have any post-purchase questions or concerns. Welcome, to our Toyota Carlsbad community! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

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