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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

February 04, 2013

Both Rick Bilgrien and Duff Joy were true professionals. Very responsive and friendly. They listened to what I was looking for,found me the vehicle and made the buying process very easy from start to finis More

by Wfroboese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Rick Bilgrien
Feb 05, 2013 -

Toyota Carlsbad responded

Thank you so much for taking the time to write about your experience with us! At Toyota Carlsbad, we work extremely hard to provide each of our customers with a personalized and hassle-free experience every single visit. I am happy that we were able to exceed your expectations throughout the entire process and we cannot wait to work with you again with your next Toyota. Please don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

February 02, 2013

Having bought 19 cars over 30 years, this was absolutely the easiest and shortest car buying experience I've ever had. Honest, professional, not pushy. I definitely will buy my son a car here when it's ti More

by schley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and the Finance Lady
Feb 04, 2013 -

Toyota Carlsbad responded

What an amazing review to read! Thank you for taking the time to write these extremely kind words on behalf of Toyota Carlsbad. Your glowing review is a reflection of our intense dedication to going the extra mile to please each and every one of our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you and we can’t wait to help you with your son’s car! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 31, 2013

After 7 years of waiting I finally got my Toyota Tundra. I was help by Lisa De Bruzzi, She was very knowledgeable about this truck. I gave her a list of wants and demands and I drove home with a supe up flo More

by rey.reyes.1848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa De Bruzzi
Feb 01, 2013 -

Toyota Carlsbad responded

Rey, congratulations on your new Tundra! I hope you are continuing to enjoy your dream truck after waiting seven years and it’s wonderful to know that you feel confident in your decision to choose Toyota Carlsbad as your dealer. It is imperative to us that we try to make the buying experience painless and efficient from the initial negotiations to the final paperwork. I’m elated to hear that Lisa did a wonderful job to ensure you only paid a price you were completely comfortable with without any regrets. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 10, 2013

The dealership, that's nice place, very friendliness and the sales person is very nice with the customer, and services is awesome, i will recommend this dealer with other friends. Thank u for u help. I'm ha More

by Claudine24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin suarez
Jan 11, 2013 -

Toyota Carlsbad responded

Claudine, thank you for writing about your recent visit with us! I am pleased to hear that Toyota Carlsbad was able to provide you with the remarkable customer service we attempt to deliver to each of our guests while finding the perfect truck for you. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 03, 2013

Duff Joy went above and beyond searching for the exact car we were looking for. We were thrilled when we received the phone call saying, "I found it", so stop by this afternoon. We have never owned a To More

by Treycie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, David, Ivan, Luis
Jan 03, 2013 -

Toyota Carlsbad responded

Congratulations on your Toyota Highlander! I am happy to hear you are enjoying your purchase. It’s encouraging to know that Duff was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Toyota that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

December 31, 2012

Duff Joy and assitants did an excellant job at making me comfortable with no pressure. They answered all questions and even gave me a drive home to drop of my old car. They were friendly and proffessional. More

by coachaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy and assitants
Jan 02, 2013 -

Toyota Carlsbad responded

Thank you for writing this amazing review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Please feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

December 12, 2012

Duff was relay helpful helping me to take the decision to buy my new SIENNA 2013 , he was relay fast in the process of finishing the paperwork, great person to work with when buying a car. More

by ZiadFanari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Dec 12, 2012 -

Toyota Carlsbad responded

Thank you for writing about your visit with us and congratulations on your new 2013 Sienna! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by helping you get the best price possible. Duff is an asset to Toyota Carlsbad and it is encouraging to hear that he impressed you by delivering our trademark knowledge and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

December 04, 2012

This was my first new car, right when I got there with my mother Ghassan came out and helped us right away, I did not wait long for someone to help us. Test drive the car fell in love went inside to do paper More

by CarolinaGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ghassan Asfour, and Aaron Flore
Dec 05, 2012 -

Toyota Carlsbad responded

Congratulations on your new purchase! Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Regards, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

November 30, 2012

Had an EXCELLENT experience with Alex, and Aaron. They not only found a vehicle for me that another dealership said would be impossible to get, but they get it for me the same day!! More

by Havok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez, Aaron Flore
Nov 30, 2012 -

Toyota Carlsbad responded

Wow! Thank you for taking the time to write about this experience with Alex and Aaron! We are so happy to hear that they were able to help you out and provide you with excellent customer service! Please do let us know if there is anything else that we can do for you! Also, check us out on Facebook and Twitter for exclusive details! Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

November 30, 2012

This is my second purchase from moe Saab he helped me purchase a Camry SE and then I wante to trade it in and he helped me get my g 37 infinity!! Thanks moe ill be back for my next upgrade.. More

by BobG37
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Saab Michael Hazelhurst
Dec 02, 2012 -

Toyota Carlsbad responded

Thank you for this nice review on Moe. We are extremely happy to hear that he helped you out and provided you with fantastic customer service. Please do let us know if there is anything else that we can do for you. Also, make sure that you follow us on Facebook and Twitter for exclusive details and coupons. See you soon, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

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