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Toyota Carlsbad

Carlsbad, CA

4.8
867 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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867 Reviews of Toyota Carlsbad

March 17, 2026

Wonderful people always willing to help, excellent service, thanks Mr. Danny Watson for your help, I’m so happy with my purchased More

by adorador1287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watson , Daisha Leon, Natali Panlaqui
Mar 17, 2026 -

Toyota Carlsbad responded

Congrats and welcome to the family! We're so happy to see that Danny did a great job getting you into the vehicle that you deserve and you drove home happy. Thank you for this 5-star review and we'll see you here at your first service visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 14, 2026

Everything was super easy from the moment we stepped on the lot. Helpful salespeople without feeling pressure. More

by KS15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni, Daisha Leon, Natali Panlaqui
Mar 15, 2026 -

Toyota Carlsbad responded

We're so happy to see that you had a 5-star experience from start to finish! Welcome to our Toyota Carlsbad Family and congrats on your new ride! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 14, 2026

Had amazing experience ,Mohamed was incredibly knowledgeable,patient and answering all our questions without pushing More

by Margret.kamel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed , Natali Panlaqui
Mar 15, 2026 -

Toyota Carlsbad responded

Margaret, We're very pleased to see that Mohamed ensured you had the best experience possible. We can't wait to share this with him and we appreciate you choosing us here at Toyota Carlsbad! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 13, 2026

I like the salesman profession and friendship. They take time to take care of customers needs. More

by Jameschoi57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisha Leon, Natali Panlaqui
Mar 15, 2026 -

Toyota Carlsbad responded

James, We're very happy to see that you had a top-notch experience with our sales team. We appreciate both your business and your feedback and we hope you're loving your new ride! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 08, 2026

Service, sales, and super salesman Omar Rivera, deserves a raise. Best in class! Toyota Carlsbad More

by emilhaury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Mar 09, 2026 -

Toyota Carlsbad responded

Thanks so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we'll be sure to share this 5-star review with Omar. Enjoy your new ride and here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 08, 2026

Fantastic experience getting a 2026 RAV4 Woodland at Carlsbad Toyota, from start to finish. The whole staff, sales, finance, everyone were great! More

by rottnestwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni , Natali Panlaqui
Mar 09, 2026 -

Toyota Carlsbad responded

Congrats on your new RAV4! It's a team effort here and a pleasure to see our team worked hard to get you into the vehicle you deserve. We hope you're loving it thus far and we can't wait to see you here at your first service visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 06, 2026

Taylor is professional,kind and very welcoming. He listen to the client concerns while also informing the clients what their car is needing. I appreciate that he explains things to me. I hope and w More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Mar 09, 2026 -

Toyota Carlsbad responded

NC, Taylor is a great asset to us here and it's no surprise to read this and see that he ensured you had the best experience possible. We can't wait to share this amazing review with him and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 05, 2026

Juan and Mandy were great! Juan was wonderful through the whole process from a test drive, through negotiations and the sale…. He’s very respectful and professional…. Thank yo More

by TP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan and Mandy
Mar 06, 2026 -

Toyota Carlsbad responded

Hi Tony, It's a team effort here and a pleasure to see that Juan and Mandy both did a great job getting you into a new vehicle. Welcome to our Toyota Carlsbad Family and congrats on your new ride! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

December 05, 2025

Do not let your 84 year old mother go in for service here unless you want incomplete service and long waits with $4000 estimates with pitches for how much easier it would be to “just buy a new car”. The oil More

by apxpredator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Dec 11, 2025 -

Toyota Carlsbad responded

We truly value every customer who visits us, and we take extra care to ensure our senior customers feel comfortable, informed, and respected throughout their visit. We are sorry to hear that you and your mother felt otherwise. Because we take customer privacy very seriously, we’re limited in the amount of detail we can discuss with anyone who is not the vehicle owner unless they are present or have legal authorization. That is why, when the conversation turned to specific details about your mother’s service recommendations, we asked if she could join the call or if you had the power of attorney. This is a standard practice to protect our customers—not to avoid answering questions. Your mother was assisted by one of our most experienced service advisors, who reviewed her inspection results with her and discussed recommended services. Our goal is always clear communication, transparency, and respectful care for every customer who trusts us with their vehicle. If your mother has any questions, please have her reach out to me directly and I will be more than happy to assist. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 05, 2025

Great experience with Tony who helped us with technical stuff in on our RAV4; Very knowledgeable, patient and “Great” customer service skills. Thank you Tony. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 05, 2025 -

Toyota Carlsbad responded

Bill, It's a pleasure to see that Tony did a great job assisting you with your RAV4. He's a great asset to us here and should you have any further questions about your vehicle, please don't hesitate to let him or us know. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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