Toyota Carlsbad

Lisa De Bruzzi took the time to answer all of my questions and worked with me to get me the best vehicle for my needs. I feel that she went above and beyond my customer service expectations and have questions and worked with me to get me the best vehicle for my needs. I feel that she went above and beyond my customer service expectations and have already recommended her to all of my coworkers. I had a great experience with her at Toyota Carlsbad and left with the car of my dreams. I love my 2011 Toyota Corolla and I will continue to recommend her to everyone I know. I am a completely satisfied customer. Thank you Lisa! Sincerely, Christian Eklund More

My wife, daughter and I shopped at Toyota Carlsbad for a new car for my soon-to-be16 year old daughter. We were greeted by Scott Busby and he took great care in listening to what kind of car we were looking new car for my soon-to-be16 year old daughter. We were greeted by Scott Busby and he took great care in listening to what kind of car we were looking for. We didn't have a model in mind so his work was a bit challenging. He took the time to listen to not only my wife and I, but my daughter. He explained to her different things about the cars and things she should be interested in as a new driver, of any make or model. He also took time showing her about the engine and how she should maintain her car, whichever brand she may end up buying. He also showed her how to properly apply the brakes of the car to avoid an accident and offered several helpful points for her to be a better driver. While we ultimately ended up buying a different brand automobile, the experience I had with Scott was the best experience I've had in 25 years of buying experience. In fact, my daughter commented how different the experience with Scott was as compared to other salespeople. He made her feel comfortable, educated her and made the experience not an intimatating one like so many others. I highly recommend Scott to anyone looking for an educated, honest and stress-less experience. I have, and will continue to recommend Scott and Toyota Carlsbad. More

Scott Busby was professional, helpful and knowledgeable. Was very pleased with the contact. I was given choices that fit my needs with clear explanations as to differences and how these choices effected my Was very pleased with the contact. I was given choices that fit my needs with clear explanations as to differences and how these choices effected my purchase. More

I can't say enough about Scott Busby and Nicole Manganiello for making our new car experience so amazing Scott was so warm and welcoming no pressure , he was so informative and knowledgable about Manganiello for making our new car experience so amazing Scott was so warm and welcoming no pressure , he was so informative and knowledgable about the car we wanted , he wanted us to be totally happy and comfortable with our purchase , giving us all the information to make an informed decision on the car we wanted, he made us feel like family, Nicole sealed the deal in financing and made us feel well taken care of and part of the toyata family !!!Thank you both so much ,Love you guys!! I love my new Camry SE!!! Tina & fred Lerma More

I am so stoked on my new Tundra!! This is our 4th purchase at Toyota of Carlsbad and Scott Busby is the man! Scott knows us sooo well, that he had our truck already picked out for us when we got ther purchase at Toyota of Carlsbad and Scott Busby is the man! Scott knows us sooo well, that he had our truck already picked out for us when we got there. He picked exactly the truck we need to accommodate our family of six. I had no choice but to bring my three year old daughter, who he was happy to make hot chocolate for! Not to mention I didn't have time to get my own coffee before hand , and was greeted with a hot Starbucks just how I like it:) He was efficient with our time and respectful of our hectic schedule. Scott is honest, enthusiastic, and truly a pleasure to work with at a time that could have been so stressful! Not to mention that we have a -0% finance rate because of how well he knows the ins and outs of Toyotas financing! I can't believe the deal we got! I will continue to recommend customers to him. Thanks Scott Busby and Toyota of Carlsbad for helping make our dream a reality? More

Mauricio was an exceptional Salesman. He made us feel welcome immediately. He was very knowledgeable, respectful, and humble. He did not make us feel pressured, rushed, pushed, or uncomfortable in any wa welcome immediately. He was very knowledgeable, respectful, and humble. He did not make us feel pressured, rushed, pushed, or uncomfortable in any way. His negotiation skills in matching our financial demands with the dealerships was nothing short of amazing. We definitely left the dealership extremely satisfied with our new vehicle, the deal agreed upon, and the service provided to us from him. I would definitely recommend future customers to Toyota Carlsbad and in the future, purchase another vehicle. More

This is the third new Toyota we have purchased and Scott, John, and Nicole made the whole process very easy to understand. They answered all of our questions and gave us great customer service, especially mo John, and Nicole made the whole process very easy to understand. They answered all of our questions and gave us great customer service, especially most recently when we came to the dealership after 5 pm to buy the car. I love that they are open past 5 pm and also on the weekend. We were able to add a warranty to our older Corolla easily over the phone and that extra service helps a lot. More

Omar was very thorough and professional and he made me feel like he really cared about my needs and desires in the purchase of my new car. I was pleasantly surprised by the financing gentleman (Aaron) as feel like he really cared about my needs and desires in the purchase of my new car. I was pleasantly surprised by the financing gentleman (Aaron) as well. He wasn't too pushy and explained everything. Omar had to wait until we were done with Aaron which kept him at the dealership much later than he was supposed to be there and he then took quite a bit of time showing me how to work all of the new features of the car. I felt totally comfortable driving away which was a nice feeling considering I haven't purchased a new car (for myself) in over 15 years! They both deserve kudos for their excellent service and friendliness! More

Ghassan Asfour is an excellent representative for the Toyota brand and for Toyota Carlsbad. I have purchased 3 cars from him now. I keep coming back because he is extremely helpful and professional. T Toyota brand and for Toyota Carlsbad. I have purchased 3 cars from him now. I keep coming back because he is extremely helpful and professional. There is no pressure, he simplifies the whole process and gives me a great price. He really goes the extra mile as well. In this case, he drove home with me at 10:00 p.m. on a Sunday night to pick up our trade in vehicle and so that my wife could sign some documents while the kids were asleep. I highly recommend Ghassan and Toyota Carlsbad. More

Ther responses above speak for themselves. The service was great, the car is great. I don't have anything else to add to this review. was great, the car is great. I don't have anything else to add to this review. More