Toyota Chula Vista

Good communication and friendly personal take care of all my needs and very good attitude my needs and very good attitude More

It's so nice and very clean waiting room and employees are friendly and easy to talk too. are friendly and easy to talk too. More

Website advertising states lower prices for services, but when you go inside to get service, it is more. False advertising! When discussing, advisor states, i know, i told them to change it, its advertised w when you go inside to get service, it is more. False advertising! When discussing, advisor states, i know, i told them to change it, its advertised wrong. If customer doesn’t bring it up, there charged more. Terrible!! Wait times with appointments are ridiculous, over 3 hours, when there are workers sitting around. Not happy with the false advertising and wait times. More

worst service i have ever received from any dealership. i have ever been too. the service advisor was a total xxxxx and delayed my service for over 45 minutes just because she could. very unprofessional i have ever been too. the service advisor was a total xxxxx and delayed my service for over 45 minutes just because she could. very unprofessional and rude. she also took over 20 minutes to let me pay. she purposely took a 20 minute call right when i got there instead of taking care of her customers that were waiting for her. i doubt i will ever go back to this location. i purchased my truck here and up to this point had decent service. if u do go there dont get vanessa to help you More

Buen servicio y muy a tiempo cordialidad y seguridad en todas las preguntas que hice todas las preguntas que hice More

The Sales people that helped me (Louis and Gary) were quick and efficient no back and forth. quick and efficient no back and forth. More

The service department ensures you are well taken care of and the mechanics ensure your your car is running at its best. and the mechanics ensure your your car is running at its best. More

They’re very professional and friendly. Their work is satisfying and done in timely manner. Thanks to Kevin for taking care of my car and being polite. Their work is satisfying and done in timely manner. Thanks to Kevin for taking care of my car and being polite. More

I took my Corolla in for a service and left it with Service Manager Carlos Carrillo and informed him that I need it back by 12 pm due to a doctors appointment that I had at 1 pm. He assured me that it Service Manager Carlos Carrillo and informed him that I need it back by 12 pm due to a doctors appointment that I had at 1 pm. He assured me that it would be finished by then. At 11:55 he texted me that the car was ready and that I could come and get it, but he was going to lunch at 12. No other instructions. There was no way that I could get to the dealership in 5 min. but I knew from past experience anyone could pull my paperwork and check me out.gone. I showed upat 12:15 and sure enough he was gone. I asked another manager who could check me out and he said anyone but he himself was going out to lunch, so I walked down to another service manager. That manager said "Oh, I can't do it because I don't have access to his computer." None of the men next to him offered to check me out. I waited 50 min.at Carlos's window when someone else showed up looking for him. She asked it someone else could check her out and the lady next to him said she could and she did. I was flabergasted. I told I had asked some other agend at the end and he said he could not help me and now I had missed my doctors appointmennt. This young lady went to his desk, pull out my paper work,, (NEVER LOGGING ON TO HIS COMPUTER!) and checked me out. It was 1:15 and Carlos was STILL not back from his 1 hour lunch. This type of service and accountability is unacceptabable. Carlos should have called me around 11:30 and said they are working on your car, so you can head down shortly because I am going to lunch at noon. No courtesy whatsoever. Thanks for making me miss a doctors appoint I have waited 3 months for. I doubt I will be back to Chula Vista Toyota. More

I had a great experience at Toyota Chula Vista. Marco was incredibly helpful, warm, and professional throughout my visit. He took the time to address all my questions thoroughly and made sure I fel Marco was incredibly helpful, warm, and professional throughout my visit. He took the time to address all my questions thoroughly and made sure I felt comfortable and informed every step of the way. The level of customer service I received was excellent, and it truly made a difference. I really appreciate the care and attention shown, and I highly recommend this dealership—especially Marco—for anyone looking for outstanding service. More