Toyota Chula Vista
Chula Vista, CA
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Purchase experience was great from initial contact up to dealing with the finance person who was pushy and somewhat negative. We got the vehicle we wanted and was happy with the overall experience. dealing with the finance person who was pushy and somewhat negative. We got the vehicle we wanted and was happy with the overall experience. More
Javier was outstanding! Brought the car a bit late for a service and it was done on time, on top of that Javier was able to wait for me past his regular work hours so I coul Brought the car a bit late for a service and it was done on time, on top of that Javier was able to wait for me past his regular work hours so I could get the car back the same day. More
The service representative that helped me did not have good communication or customer service m. Her name is Vanessa Santiago. I was on time for my appointment for an oil change, I was the only car in the good communication or customer service m. Her name is Vanessa Santiago. I was on time for my appointment for an oil change, I was the only car in the lane, however I sat waiting in my car for 20 min. Until finally another service rep noticed and went to check on things. He came back and apologized for the wait and lead me inside . Where Vanessa was at her desk area typing in paper work, as I approach she made no eye contact and says " Hi we're very busy can you give me a minute" Her attitude was an I don't care type of attitude. I will NOT be back More
Excellence service, good communications, Professional service excellent work. T A video showing the inspection of my vehicle as he walked through and did. It makes the guesswork taken away from an uncer service excellent work. T A video showing the inspection of my vehicle as he walked through and did. It makes the guesswork taken away from an uncertain service. Situation.hank you. More
Took my Brand New 2026 forerunner TRD pro one of a kind to the service department. Carlos was very knowledge and helpful made the process easy to install a transfer skid plate and a differential skid plate to the service department. Carlos was very knowledge and helpful made the process easy to install a transfer skid plate and a differential skid plate was done properly and in no time. Thank you, Carlos. Thank you Toyota Chula Vista More
Staff are always friendly and professional. Thanks for taking care of my old Scion. Sometimes servicing takes a while, but there is a nice place to wait. Thanks for taking care of my old Scion. Sometimes servicing takes a while, but there is a nice place to wait. More
