Toyota Chula Vista

I had Keenon as my service advisor. Although I did wait very long to be seen (probably my fault since I arrived 30 minutes early to my appt), my service was done quickly and the Tacoma Although I did wait very long to be seen (probably my fault since I arrived 30 minutes early to my appt), my service was done quickly and the Tacoma drives better than ever. Keenon was very friendly and professional. More

My sales consultant was Jhovsnny Ruiz. This was the best experience buying a truck. I got a great deal and I was in and out in just over a hour and a half. I never purchased a truck that This was the best experience buying a truck. I got a great deal and I was in and out in just over a hour and a half. I never purchased a truck that fast. Great place to purchase a vehicle. More

I purchased the Platinum addition coverage. Witch it included transmission service the sales person said. No services are included just oil service. Not worth $3,000 for the extended service. D Witch it included transmission service the sales person said. No services are included just oil service. Not worth $3,000 for the extended service. Do not purchase any addition service. Lesson learned. More

This was the worst experience I have had with Toyota! Vanessa Santiago the service advisor had the worst customer service towards me. She was late to my appointment and argued with me that I didn’t have Vanessa Santiago the service advisor had the worst customer service towards me. She was late to my appointment and argued with me that I didn’t have an appointment. I showed her on the Toyota app I was scheduled. She proceeded to argue with me that on “her” end she hadn’t seen it. When I returned to pick up the vehicle. Vanessa continued her condescending behavior. She made it very clear that customers don’t matter at Toyota if chulas vista. Very disappointing as Toyota has ALWAYS been top notch in their customer service. More

I took my car this past Tuesday to get an oil change, had a great customer service experience! Will recommend and plan on going back. Have a nice day! a great customer service experience! Will recommend and plan on going back. Have a nice day! More

Juan Rivera was extremely helpful in navigating the process of reserving and purchasing my new RAV4. He helped me get the car set up and he answered all the questions I had with a positive attitude. Th process of reserving and purchasing my new RAV4. He helped me get the car set up and he answered all the questions I had with a positive attitude. The finance person who helped us was also really great bi appreciated his transparency and hard work to get us to a good rate and close the deal. More

Overall, I had a good experience with the dealership. The staff was professional, courteous, and kept me informed throughout the process. My only concern was that the service took more than two hours to The staff was professional, courteous, and kept me informed throughout the process. My only concern was that the service took more than two hours to complete, and I spent most of that time waiting in the office. Other than the longer wait, the service quality was good, and the team was helpful and attentive More

Love Toyota Chula Vista the have the best service the customer service is amazing Javier is the best anytime I need service for my 4 runner he is always available customer service is amazing Javier is the best anytime I need service for my 4 runner he is always available More

This dealership is friendly and the advisor was courteous and helpful. I’m satisfied with their service. and helpful. I’m satisfied with their service. More

I genuinely have never received such a good service. Thank you Brisa!!! She made sure I got all my video eveidence from my inspections which I have never received! She was also so helpful explaining wha Thank you Brisa!!! She made sure I got all my video eveidence from my inspections which I have never received! She was also so helpful explaining what was shown in the video. Again she made the difference this time around. More