Toyota Chula Vista
Chula Vista, CA
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Daniel Fabian has got to be the best advisor I've had the pleasure to work with. Very polite, straightforward, and very personable. His service was more familiar than transactional. My service was minor and pleasure to work with. Very polite, straightforward, and very personable. His service was more familiar than transactional. My service was minor and I was on my way in a typical two hour average waiting time. More
I was welcomed politely and given a snapshot of what would take place and when I would expect my car to be ready, as soon as they were done I received both a phone call and a text that the car was ready would take place and when I would expect my car to be ready, as soon as they were done I received both a phone call and a text that the car was ready for pick up.. More
Website advertising states lower prices for services, but when you go inside to get service, it is more. False advertising! When discussing, advisor states, i know, i told them to change it, its advertised w when you go inside to get service, it is more. False advertising! When discussing, advisor states, i know, i told them to change it, its advertised wrong. If customer doesn’t bring it up, there charged more. Terrible!! Wait times with appointments are ridiculous, over 3 hours, when there are workers sitting around. Not happy with the false advertising and wait times. More
worst service i have ever received from any dealership. i have ever been too. the service advisor was a total xxxxx and delayed my service for over 45 minutes just because she could. very unprofessional i have ever been too. the service advisor was a total xxxxx and delayed my service for over 45 minutes just because she could. very unprofessional and rude. she also took over 20 minutes to let me pay. she purposely took a 20 minute call right when i got there instead of taking care of her customers that were waiting for her. i doubt i will ever go back to this location. i purchased my truck here and up to this point had decent service. if u do go there dont get vanessa to help you More

