Toyota Chula Vista

THE SA L ES OERSON WHO HELP US IS THE BEST. IT .IT TOOK LESS THAN 1 HOUR TO KNOW THE STATUS OF OUR APPLICATION.HE ANSWERED ALL THE QUESTION THAT WE HAD .. IT .IT TOOK LESS THAN 1 HOUR TO KNOW THE STATUS OF OUR APPLICATION.HE ANSWERED ALL THE QUESTION THAT WE HAD .. More

I didn’t wait for the service rendered (usually around 2 hours or more) thanks for that service hours or more) thanks for that service More

We experienced Great and fast service. Service advisor was very polite and trusting. Definitely returning to service my car here again. It’s near my home and convenient Service advisor was very polite and trusting. Definitely returning to service my car here again. It’s near my home and convenient More

Triangle! Still visible on dash after servicing! Purchase originally refused to sell vehicle to me because I want it to purchase the state mandate catalytic Still visible on dash after servicing! Purchase originally refused to sell vehicle to me because I want it to purchase the state mandate catalytic converter etching, refuse to sign refusal contract kicked out call back days later, after I contacted corporate!! More

Very knowledgeable Javier Aguirre about the service that my car need it. It's really appreciated. my car need it. It's really appreciated. More

Great serive. Tell you want the vehicle needs and recommends. Tell.you what service will needing. Tell you want the vehicle needs and recommends. Tell.you what service will needing. More

They need to be more accurate when it comes to appointments time, I had my appointment at 930 am I arrived at 918 am and they took me at 950 am and that was because I had to say something, becau appointments time, I had my appointment at 930 am I arrived at 918 am and they took me at 950 am and that was because I had to say something, because they were just skipping me, their explanation was the overbook several appointments with the same agent at the same time . More

Mario my service rep was awesome! The perfect balance of respectful professionalism and casual cool. A good communicator and fellow Dodger fan her in San Diego. The perfect balance of respectful professionalism and casual cool. A good communicator and fellow Dodger fan her in San Diego. More

Super good service, happy to get back for the next service! Thank you for the Uber service and drinks available for waiting. service! Thank you for the Uber service and drinks available for waiting. More

Subject: Feedback on Recent Service Visit – 2026 Camry XSE Dear Service Manager/Dealership Team, I am writing to share feedback on my recent service visit regarding my 2026 Camry XSE (521 miles). Th XSE Dear Service Manager/Dealership Team, I am writing to share feedback on my recent service visit regarding my 2026 Camry XSE (521 miles). The right rear tire (Bridgestone 235/40R19 EL440) developed a bubbling leak. While I understand tires are not always covered under warranty, I was disappointed with how the situation was handled. The replacement tire cost was $370 plus $35 labor, which is significantly higher than typical market pricing for this exact Bridgestone model. An alignment was recommended at only 521 miles, which felt unnecessary for a brand‑new car and added $160 to the bill. The entire process took four hours, which seemed excessive for a single tire replacement. This experience left me feeling that upselling was prioritized over customer care. As a new Toyota owner, I had hoped for a more supportive and fair approach, especially so early in ownership. I encourage the dealership to review pricing practices, avoid recommending services that are not clearly necessary on new vehicles, and improve efficiency so customers don’t spend half a day on routine issues. Sincerely, Steven Davis More