Toyota City
Mamaroneck, NY
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1,069 Reviews of Toyota City
Fantastic dealership and service both George and Joseph were more than helpful getting me set up in this beautiful vehicle. Joseph covered thoroughly all technal details much appreciated were more than helpful getting me set up in this beautiful vehicle. Joseph covered thoroughly all technal details much appreciated More
Seth, Luis, and Carmen were incredibly helpful and professional. They made my experience incredibly comfortable. I would recommend DCH over any dealership, and look foward to doing businesses again wi professional. They made my experience incredibly comfortable. I would recommend DCH over any dealership, and look foward to doing businesses again with them in the future. They are truly great representatives of they dealership, I could only wish all members of the industry were as helpful. More
Virginia Bisconti and Joe Croce were excellent and we appreciated all their help in leasing our new car. We would definitely recommend them. It was a wonderful experience. appreciated all their help in leasing our new car. We would definitely recommend them. It was a wonderful experience. More
Easy experience. When you have a good salesman that you know for many years, you keep coming back. Marc Ellison .knows my taste and color choices and they are spot o When you have a good salesman that you know for many years, you keep coming back. Marc Ellison .knows my taste and color choices and they are spot on. More
I called asking a general question today and it was all hands on deck with multiple people assisting and answering my questions. I really appreciate the hard work by everyone at DCH Toyota. Customer servic hands on deck with multiple people assisting and answering my questions. I really appreciate the hard work by everyone at DCH Toyota. Customer service at its finest! More
Very customer based service!!!!! Between Seth and Joe, we got our desired Avalon in quick time and with good follow up service. Seth and team found the colored car we wanted, dro Between Seth and Joe, we got our desired Avalon in quick time and with good follow up service. Seth and team found the colored car we wanted, drove it from afar to Toyota City, and delivered it to us in record time. Joe gave us a great introductory tutorial, explaining things plainly and clearly. He respected every question we asked, no matter how simple minded it seemed. It's a treat to have our own personal advisor to shepherd us through the beginning months of owning a much more technologically sophisticated car than our old 18 year old car was! Grateful for, and looking forward to more of the same customer friendly service. More
Respect. I found the exact car I'd been looking for online, listed at a great price, and was concerned that it would turn out to be a bait-and-switch. It was n I found the exact car I'd been looking for online, listed at a great price, and was concerned that it would turn out to be a bait-and-switch. It was not, and not only that, but DCH also got me a great deal on the the Toyota Financing interest rate. In addition, the certified used car was mint, aside from a small scratch below one of the doors. At my request, they touched it up for me, right away. All were prompt, courteous, and patient with all of my questioning--without any high-pressure nonsense for anything I didn't want. I've been around the block with buying cars, and DCH Toyota City really earned this review. I will be back. More
Sup are very satisfied with the service to help very sufficient helpful courteous nice and polite very thorough and directions showing me how to use the car but phone calls back and keep me waiting ever sufficient helpful courteous nice and polite very thorough and directions showing me how to use the car but phone calls back and keep me waiting everything went very smoothly as an enough what’s left to say very happy very satisfied no complaints More
Consistent, Enthusiastic, Reliable Service This was the 10th lease I've done with DCH Toyota, going back to June, 1992. Obviously there are reasons why I return every three years. As expect This was the 10th lease I've done with DCH Toyota, going back to June, 1992. Obviously there are reasons why I return every three years. As expected, I was happy and pleased with Marc and Joe and had known Marc for years. I have specific objectives, and they meet them in superb fashion. I typically want to be able to return the old car, purchase/lease a new car, do the transaction details, and feel comfortable about the terms and the new car--all without any ado and with complete comfort and satisfaction. Because they are familiar with me, they know exactly what I want and how I want to waste little time and effort. They are outstanding at anticipating what I want (including model and style) and fulfilling those objectives. What for others might be a complex, anxious process is done here at the snap of a finger and with minimal effort on my part. I plan to return for an 11th time. More
Excellent from start to finish. I always have great service here and it's a pleasure doing business. My training today was superior! It's quite a complex system and I feel ready to g I always have great service here and it's a pleasure doing business. My training today was superior! It's quite a complex system and I feel ready to go. Everyone is extremely nice and made me feel special. Would recommend to everyone! More