Toyota Direct - Service Center

Stellar Customer Service Joshua Spalding helped me to get a replacement bulb for my right front headlight...and I got a complimentary car wash. A gentleman from the sales cen Joshua Spalding helped me to get a replacement bulb for my right front headlight...and I got a complimentary car wash. A gentleman from the sales center gave me some diy tips for my headlights and both guys went out of their way to be helpful. More

review Bought a car here a year ago. Had a problem with buzzing behind the dash. Staff worked to get it fixed and make it right with me. Bought a car here a year ago. Had a problem with buzzing behind the dash. Staff worked to get it fixed and make it right with me. More

Thanks You! Thank you Paul for working with me. The sales guy I worked with today in the end was great! Super friendly and very nice. Took care of the problems I Thank you Paul for working with me. The sales guy I worked with today in the end was great! Super friendly and very nice. Took care of the problems I had. More

service Always very patient and helpful. Love the price included in the warranty. People are very friendly. Waiting area is clean and has lots of drinks an Always very patient and helpful. Love the price included in the warranty. People are very friendly. Waiting area is clean and has lots of drinks and goodies. Love the car. More

Great Service No up selling. Friendly people. I have never experienced this from a dealership. I will be back. I might even ask if they can work on my other car eve No up selling. Friendly people. I have never experienced this from a dealership. I will be back. I might even ask if they can work on my other car even though it's not a Toyota. More

Get in Get out Get it Done Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. More

Service Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need done in future More

Great Service Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most im Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most importantly honest with me after they checked something out in my car. I really appreciated that!!! More

Outstanding Service & Sales In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say t In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say the least. (As an Old Dog I can learn new tricks) Russell Duddroe was Toyota Direct's on line salesman at the time and from then on we were hooked! Russell was great, found the vehicle we wanted, the price we needed and had the time to make us feel needed! I'm a firm believer that you service where you buy, my Tacoma has never been any where else! I'm treated with respect and the service staff makes me feel as though they really care that I'm their customer. As a former purchasing manager for 30 years I found that price was important but not as important as service and support. When I buy, I look for a Dealership that has a good price, good service and a staff that knows the customer is his real employer. Toyota Direct Hits The Bullseye on ALL 3! My wife is nearing retirement and will have to give up her company Toyota Camry with a modest 110000 miles (the last one had close to 200,000 miles). We'll be heading to Toyota Direct sometime this year to look at the RAV4. Sharpen The Pencil Russell!!! More

Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More